Student Veterans of America Jobs

[General Statement of Duties: This position serves the banks customers with care and accuracy when processing proof work, balancing accounts, and answering bookkeeping phone requests. The bookkeeper answers customer inquiries about the status of various accounts in-person and over the phone. Upholding customer confidentiality is a must. Working hours will be 9am-5pm Monday through Friday and every sixth Saturday from 7:30am-11:00am.

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• Loads new account information to the system and does file maintenance on existing accounts.
• Reviews new accounts to ensure accuracy.
• Operates proof machine to prove credits and debits for Datacenter branch.
• Reviews stop payment suspects daily.
• Enters decisions to pay or return NSF items and accurately corrects un-post items.
• Keys Cross-App for department and branches.
• Reviews prior day Cross-App transactions for entry errors.
• Keys transactions for new loans, backdates, reversals for department and branches.
• Prints, sorts and distributes various reports, notices and documents to designated bank personnel.
• Prepares, breaks down and disseminates incoming and outgoing bags for couriers throughout the day.
• Balances a variety of accounts and reports on a daily basis.
• Reviews and approves statement files to be processed and prints and distributes statement excludes to be held at the branches.
• Checks and files various reports/forms/signature cards/CDs in accordance with record retention guidelines.
• Files proof work in bookkeeping vault and shreds proof work in accordance with record retention guidelines.
• Reviews and processes mobile deposits.
• Assists customers with online banking logins, questions, etc.
• Performs research for customer accounts, including investigating transactions, reprinting statements, etc.
• Answers the main phone line.
• Performs routine maintenance, such as cleaning, on proof machine.
• Processes mail from Vienna Main and Datacenter daily.
• Maintains departmental appearance, both personal and general.
• Serves customers in a cordial and professional manner to ensure customer satisfaction.
• Cross-sells bank services to customers.
• Takes advantage of opportunities to promote the Bank when involved in voluntary community activities and civic organizations to cross sell the Banks products and services.
• Completes all work neatly and accurately.
• Assists in other areas of the bank as needed.
• Completes other duties as assigned.
• Follows bank policies and procedures, including state and federal regulations at all times.