Job Information
Cleveland Clinic Clinical Risk Manager II in Vero Beach, Florida
Join our team at Cleveland Clinic Indian River Hospital, and experience world-class healthcare at its best. Cleveland Clinic Indian River has been recognized as one of the top regional hospitals in South Florida. Indian River Hospital is in sunny Florida's Treasure Coast where it is committed to providing optimal family-centric and community-focused care. At Indian River Hospital, you will be part of a collaborative, compassionate, and innovative team of caregivers. You will work with state-of-the-art technology and will build a rewarding career with one of the most respected healthcare organizations in the world.
As a Clinical Risk Manager, you will manage the organization's daily risk management program. You will assists in managing the assigned Clinical Risk Management (CRM) program on a day-to-day basis. The manager takes a lead role in the mentoring and development of new CRM team members. This role collaborates with leadership throughout the enterprise to develop and maintain an effective CCHS CRM infrastructure.
Our ideal future caregiver is someone who:
Has critical thinking skills with the ability to analyze and interpret information.
Can work in a stressful environment and take appropriate action.
Demonstrates a strong work ethic.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities:
Safety Event Reporting System (SERS) Event Management: Appropriately manages event reports for assigned Institutes or Hospitals per CRM process, accurately codes, investigates and analyzes trending data
Conducts and facilitates Root Cause Analyses (RCA); identifies root cause and causal factors of events
Identifies organizational risk through RCA trend analysis, themes, and patterns; identifies/articulates opportunities for improvement
Facilitates implementation of standardized and highly reliable processes
Prepares professional reports and documentation required for CRM role on a timely basis
Works collaboratively with Institute/Hospital, Patient Safety, Quality, and Patient Experience team members, throughout the enterprise as partners in safety
Serves as mentor/preceptor for new team members
Assists with coaching healthcare providers or facility leaders regarding unanticipated outcomes
Identifies and effectively communicates with members of the Law and Enterprise Risk and Insurance (ERI) Departments regarding potential quality of care, safety, patient experience, regulatory and insurance concerns
Follows-up with patients and families when appropriate and works proactively toward early resolution with other appropriate parties as necessary
Serves as resource for risk related issues/information to facilitate adherence to standards, policies, rules and regulations
Participates in Enterprise Committees representing Clinical Risk Management
Develops, presents education sessions upon request or with identified need. Maintains visibility in the organization
Participates in Institute/Hospital Committees representing Clinical Risk Management and leads committees or projects related to risk mitigation or improving patient safety
On-call responsibilities to provide 24/7 CRM consultation coverage per established CRM department process
Other duties as assigned
Education:
Registered Nursing licensure preferred
Other licensed clinicians will be considered with commensurate education, knowledge & skills, and acquired work experience
Master's or other advanced degree strongly preferred
Bachelor's degree with at least seven years of CRM experience will be considered
Certifications:
Current Registered Nurse (RN) or other healthcare discipline licensure strongly preferred
Current certification as Certified Professional in Healthcare Risk Management required
Current FASHRM, DFASHRM, CPPS or CPHQ certification, or other advanced education in the field of quality preferred
Work Experience:
Minimum five years clinical experience required. Leadership experience preferred.
Minimum five years of experience in Clinical Risk Management; other field related experience with commensurate education, knowledge & skills, and acquired work experience will be considered
Has demonstrated ability to successfully fill lead CRM role and supervisory responsibilities
Requires strong effective communication and influencing skills with proven ability to collaborate with leadership throughout the enterprise
Requires strong critical thinking skills, decisive judgment and the ability to work with minimal supervision
Must be able to work in a stressful environment, take appropriate actions, and have demonstrated ability to work as an effective team member
Physical Requirements:
Manual dexterity to operate office equipment.
Requires frequent computer entry, standing, walking and sitting.
Good visual acuity through normal or corrected vision.
Normal or corrected hearing and speech.
Personal Protective Equipment:
- Follows Standard Precautions using personal protective equipment as required for procedures
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities