Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Adecco US, Inc. Inside Service Representative in Vernon Hills, Illinois

Position Overview:

Our client company is seeking Inside Service Representatives to join their team at their office in the north Chicago suburbs. As an Inside Service Representative, you will be responsible for providing clear and timely solutions to customer inquiries relating to various refrigerator and HVAC maintenance, including other similar fields of maintenance inquiries.

Job Responsibilities:

  • Responds to inquiries received on incoming service lines promptly and effectively.

  • Provides scheduled on-call 24/7 Technical Line support.

  • Provides support for National Accounts projects and ensures follow-up.

  • Provides support for Consumer Products calls and determines actions following Matrix Guidelines.

  • Identifies and documents inquiry sources.

  • Compiles a monthly summary of inquiries, detailing quantity, source, and problem identification.

  • Provides technical assistance and service support for received inquiries.

  • Recognizes and reports major field service problems through the WATS line activity.

  • Assists Installation Coordinator with technical support, contacting agents, and processing invoices.

  • Responds to routine correspondence request for service assistance.

  • Reviews and verifies labor warranty claims for processing.

  • Functions as a field service representative in the field when required.

  • Presents Field Service Meetings (as needed basis).

  • Minimal field work required (as needed basis).

Physical Requirements:

  • Occasional travel as necessary.

  • Willingness and ability to work over 40 hours a week as necessary.

  • Excellent written and verbal communication and presentation skills.

  • Ability to present self professionally in-person and over the phone.

Required Experience:

  • Previous experience with commercial ice machines.

  • At least 1 year of customer service experience.

  • Air Conditioning / Refrigeration Education Certificate, or at least 1 year of equivalent experience.

Preferred Experience:

  • EPA Refrigerant Usage Certification, Types I & II

Compensation:

  • Salary: $60,000-$75,000 annually, commensurate with experience

Pay Details: $60,000.00 to $75,000.00 per year

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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