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Risk Analyst - Generalist

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Risk Analyst - Generalist

Salary

$84,564.81 - $118,402.36 Annually

Location

Ventura and may require travel throughout Ventura County, CA

Job Type

Full-Time Regular

Job Number

1739CEO-24AA (KCR)

Department

Human Resources Division

Opening Date

03/14/2024

Closing Date

Continuous

• Description

• Benefits

• Questions

Description

The County of Ventura offers an attractive compensation and benefits package. In addition to the salary of approximately $84,564 to $118,402 annually an employee within this position will also be eligible for the following:

• General Salary Increase - 3.5% increase effective December 22, 2024.

• Educational Incentive - An educational incentive of 2.5% for completion of an associate's degree, 3.5% for completion of a bachelor's degree, OR 5% for completion of a graduate's degree.

• Bilingual Incentive - Incumbents may also be eligible for bilingual incentive depending upon operational needs and certification skills.

• Annual Leave - 208 hours per year, increasing to 288 hours after 5 years of service.

• Annual Leave Redemption - The ability to "cash in" or redeem up to 100 hours of Annual Leave per year after using 80 hours in the preceding twelve months.

• Deferred Compensation - Eligible to participate in the County's 401(k) Shared Savings Plan and/or the Section 457 Plan. This position is eligible for up to a 3% match on your 401(k) contributions. Following five (5) years of continuous County service, an additional 2% non-elective contribution will be made to the 401(k) plan.

• Health Plans - Full time employees are afforded a flexible credit allowance for purchasing medical, dental, and/or vision insurance from a group of authorized plans: Tier one for employee only is $502 per biweekly pay period, tier two for employee plus one is $730 per biweekly pay period and tier three for employee plus family is $905 per biweekly pay period.

• Flexible Spending Accounts - Choice of participation in the Flexible Spending Accounts which increase spending power through reimbursement of pre-tax dollars for IRS approved dependent care and health care expenses.

• Pension Plan - Both the County and employees contribute to the County's Retirement Plan and to Social Security. If eligible, reciprocity may be established with other public retirement systems, such as PERS.

• Holidays - 12 paid days per year which includes a scheduled floating holiday.

VENTURA COUNTY

Ventura County is located on California’s “Gold Coast,” approximately 35 miles northwest of Los Angeles and 20 miles southeast of Santa Barbara. Residents enjoy rolling hills and sweeping ocean views in a nearly perfect Mediterranean climate. The beauty and weather combined with a wonderful quality of life are among the many reasons our residents choose to call Ventura County “home.”

Ventura County is a “general law” county, governed by a five-member, elected-by-district Board of Supervisors. The Supervisors appoint a County Executive Officer (CEO) to oversee the County budget, day-to-day operations, and to advise, assist, and act as an agent for the Board of Supervisors in all matters under the Board’s jurisdiction. It focuses on providing excellent services to its residents by promoting engagement, strategy, execution and accountability to include diversity, equity, and inclusion initiatives to ensure that all employees are treated with respect and without discrimination, and to improve culturally appropriate outcomes for community members.

RISK MANAGEMENT DEPARTMENT

Risk Management is a department within the County Executive Office. Its role is to protect the County’s vital assets, personnel, financial and physical, from loss, damage, or injury. This is accomplished through effective Loss Prevention programs, Claims Management, and Financing methods such as insurance and self-funding. There are three (3) divisions within Risk Management: Liability and Insurance, Worker’s Compensation and Disability Retirement, and Risk Control.

THE POSITION

Under supervision of the responsible Risk Management Analyst this Risk Analyst will be assigned to multiple divisions including the Liability and Insurance, and Risk Control divisions. This position will serve as the subject matter expert and liaison to county agencies, assist with workplace safety and accident investigations, participate in the safety call meetings, and provide training as needed. Individual county agencies and departments have safety representatives who work in conjunction with Risk Control. Critical to the success of this position is knowledge of OSHA and Cal/OSHA compliance including ever-changing laws and regulations, and continuous education in the field of safety. This position collaborates with other risk management divisions and county agencies to deliver superior service in a fast-paced environment.

The ideal candidate will have generalist Risk Management experience in liability claims, safety, and loss prevention with the ability to handle minor liability claims, analyze safety trending data, assist in advising regarding safety and loss prevention matters, and can work with multiple people in the agencies.

This position will assist in the implementation of the overall County-wide Safety program and handle a small caseload of liability claims.

The desired candidate will be knowledgeable regarding Cal/OSHA compliance, safety, and training, and have experience handling liability claims. The candidate must be able to lead a group and provide training which requires the ability to communicate effectively in an oral and written manner, individually and in a group setting. Prior public entity experience is a plus.

The Risk Analyst is a Management classification and is not eligible for overtime compensation.

TENTATIVE SCHEDULE

OPENING DATE: March 14, 2024

CLOSING DATE: Continuous

APPLICATION FIRST REVIEW TO BE: March 22, 2024

Examples Of Duties

Duties may include but are not limited to the following:

• Investigates assigned cases, formulates plans for resolution, recommends, and negotiate with claimants to resolve claims;

• Evaluates claims and insurance policies for coverage to determine liability and damage potential; establishes appropriate reserves;

• Oversees, promotes, and enhances County-wide health, safety and loss prevention programs as the subject matter expert, providing consultative guidance to all County agencies;

• Maintains integrity of the County Injury Illness and Prevention Program which serves as a template for County agency programs;

• Conducts health and safety assessments of County agencies;

• Provides information and training to County departments developing expertise in agency safety coordinators;

• Assists in compiling data for various Risk Management programs; analyzes loss data and develops preventative action plans to enhance loss prevention activities;

• Coordinates work of health and safety consultants and contractors and between department, insurance carriers, counsel, and claimants;

• Prepares, and may present, oral and/or written Risk Management reports and develops program enhancement recommendations;

• Manages, coordinates, and assists defense counsel in litigated matters;

• Performs other related duties as required.

Typical Qualifications

These are entrance requirements to the examination process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION, TRAINING, and EXPERIENCE

Any combination of education, training, and experience that demonstrates possession of the required knowledge, skills, and abilities.

A typical combination is completion of a Bachelor's degree in a related field, such as business, labor, law, insurance, etc.,

AND

Two (2) years' experience in liability claims, safety, and loss prevention.

Education Substitute

Additional years of experience may substitute for education on a year-for-year basis.

NECESSARY SPECIAL REQUIREMENTS.

Must possession and maintain a California driver license.

Must be able to perform field investigations working outdoors.

Proficiency in Word, Excel, PowerPoint, Outlook, and Teams.

Experience with:

• Conducting training to small groups

• Claims administration, indemnity provisions and investigations techniques applicable to liability claims and safety and loss prevention

• General computer software applications including software specific to risk management and liability insurance

• Federal and State laws, case law, and regulations relevant to liability claims and safety and loss prevention, including California Labor Code, Cal/OSHA, California Government Code and theories of tort recovery

• Handling emotional and difficult claimants while providing responsive, respectful, courteous, and fair service

NOTE: The ability to communicate effectively in writing must be demonstrated in the completion of the employment application and supplemental questionnaire.

DESIRED

• Experience preparing and presenting reports, both written and oral, for/to a variety of audiences objectively including defense counsel, agency/department heads, and the Board of Supervisors

• Professional Development/Designation relating to Liability, Insurance, Risk, Claims or other similar, such as Chartered Property Casualty Underwriter (CPCU), Associate in Risk Management (ARM), Associate in Claims (AIC) or equivalent

Knowledge, Skills, and Abilities:

Working knowledge of: Federal and State laws, case law, and regulations relevant to liability claims and safety and loss prevention, including California Labor Code; California Government Code and theories of tort recovery; Cal/OSHA and other loss prevention regulations; laws and regulations related to hazardous waste management; laws and regulations related to ergonomic assessment practices; insurance policy interpretation and analysis; claims administration, indemnity provisions and investigation techniques applicable to liability claims and safety and loss prevention.

Skilled in: claims administration and investigation and evaluation techniques applicable to liability claims, accidents, and safety and loss prevention; general computer software applications, including software specific to risk management and liability insurance.

Working ability to: read, analyze and interpret applicable Federal, State and County laws, rules, procedures, and ordinances; to conduct field investigations; exercise sound judgement and decision making; read, analyze and interpret investigative and medical and legal reports; plan, organize and maintain a variety of Risk Management projects and tasks; research, organize and analyze safety trending data;; to prepare and present reports, both written and oral, for/to a variety of audiences objectively including defense counsel, agency/department heads, and the Board of Supervisors; handle emotional and difficult claimants while providing responsive, respectful, courteous, and fair service; provide training to departments; communicate effectively orally and in writing.

Recruitment Process

FINAL FILING DATE

This is a continuous recruitment and may close at any time; therefore, apply as soon as possible if you are interested in it. Applications must be received by County of Ventura Human Resources no later than 5:00 p.m. on the day it closes.

To apply on-line, please refer to our web site at www.ventura.org/jobs. A paper application can be obtained by calling (805) 654-5129. Our address is County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

Note to Applicants: Sufficient information must be provided under the Education/Work Experience portion of the application and supplemental questionnaire to thoroughly and accurately demonstrate your qualifications to determine eligibility. A resume may be attached to supplement your responses in the above-referenced sections; however, it may not be submitted in lieu of the application.

NOTE: If presently permanently employed in another "merit" or "civil service" public agency/entity in the same or substantively similar position as is advertised, and if appointed to that position by successful performance in a "merit" or "civil service" style examination, then appointment by "Lateral Transfer" may be possible. If interested, please click here (http://vcportal.ventura.org/CEO/HR/docs/Lateral_Transfer.pdf) (Download PDF reader) for additional information.

SUPPLEMENTAL QUESTIONNAIRE – qualifying

All applicants are required to complete and submit the questionnaire for this examination at the time of filing. This questionnaire may be used throughout the examination process to assist in determining each applicant's qualifications and acceptability for the position. Failure to complete and submit the questionnaire may result in the application being removed from further consideration.

APPLICATION EVALUATION – qualifying

All applications will be reviewed to determine whether or not the stated requirements are met. Applicants meeting the stated requirements will be invited to continue to the next step in the screening and selection process.

TRAINING and EXPERIENCE EVALUATION

The Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

NOTE: The selection process will likely consist of an Oral Exam, which may be preceded or replaced with the score from a Training and Experience Evaluation (T&E), contingent upon the size and quality of the candidate pool. In a typical T&E, your training and experience are evaluated in relation to the background, experience and factors identified for successful job performance during a job analysis. For this reason, it is recommended that your application materials clearly show your relevant background and specialized knowledge, skills, and abilities. It is also highly recommended that the supplemental questions within the application are completed with care and diligence.

ORAL EXAMINATION - 100%

A job-related Oral Examination will be conducted to evaluate and compare participating candidates' knowledge, skills, and abilities in relation to those factors which job analysis has determined to be essential for successful performance of the job. Candidates must earn a score of seventy percent (70%) or higher to qualify for placement on the eligible list.

NOTE: If there are three (3) or fewer qualified applicants, an examination may not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

ELIGIBLE LIST

Candidates successfully completing the examination process may be placed on an eligible list for a period of one (1) year.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-Term), Extra Help and Intermittent vacancies for this position and similar positions only within the County Executive Office. There is currently one (1) Regular vacancy within the Risk Management Division.

BACKGROUND INVESTIGATION

A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information and driving record is required for this position.

EQUAL EMPLOYMENT OPPORTUNITY

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

For further information about this recruitment, please contact Katie Reynolds by e-mail at katie.reynolds@ventura.org or by telephone at (805) 654-2629.

YOUR BENEFITS AS A COUNTY OF VENTURA EMPLOYEE

MANAGEMENT

To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.

• Benefits website (https://hr.ventura.org/benefits) or you may call (805) 654-2570.

• Retirement FAQ's (https://vcportal.ventura.org/CEO/benefits/docs/RETIREMENT%20-%20FAQs.pdf)

• Memorandum of Agreement

Union Codes: MCC, MB3, MB4, MS3, MT3, MT4, MU3, MU4

01

Are you physically able and willing to perform field investigations which may include working outdoors?

• Yes

• No

  02

  This position conducts training to department staff. Have you conducted in person training to small groups previously?

• Yes

• No

  03

  Describe your experience handling emotional and difficult claimants while providing responsive, respectful, courteous, and fair service. Include::

  A) Employer(s) where you obtained this experience

  B) Type of claims involved

  C) When you encountered the claimant(s)

  D) A specific example of an emotional and difficult claimant you encountered, how you responded, and lessons learned

  Employer(s) where you obtained the experience must be included in the previous work experience section of your application to be considered qualifying.

  If you have no such experience, type "none."

  04

  Describe your claims administration experience, including indemnity provisions and investigation techniques applicable to liability claims and safety and loss prevention. Include the following:

  A. Employer(s) where you obtained the experience

  B. Type(s) of claims

  C. Federal and State laws, case law, and/or regulations involved

  Employer(s) where you obtained the experience must be included in the work experience section of your application to be considered qualifying.

  If you do not have this type of experience, please type "None."

  05

  Describe your experience with interpreting and analyzing insurance policies. Include:

  A. Employer(s) where you obtained the experience

  B. Types of insurance policies

  C. Coverage dollar amounts

  Employer(s) where you obtained the experience must be included in the work experience section of your application to be considered qualifying.

  If you do not have this type of experience, please type "None."

  06

  Describe your experience conducting field investigations. Include:

  A. Employer(s) where you obtained the experience

  B. Types of investigations conducted

  Employer(s) where you obtained the experience must be included in the work experience section of your application to be considered qualifying.

  If you do not have this type of experience, please type "None."

  07

  Describe your experience with gathering, summarizing, and analyzing data. Include:

  A. Employer(s) where you obtained the experience

  B. Software used

  C. Topics of the reports you created using the data

  D. The types of audience(s) to which you presented your findings

  E. How the findings were presented, written reports and/or oral presentations (include the size of audience for oral presentations).

  Employer(s) where you obtained the experience must be included in the work experience section of your application to be considered qualifying.

  If you do not have this type of experience, please type "None."

  08

  List any relevant Professional Development/Designations you possess relating to Liability, Insurance, Risk, Claims or other similar, such as Chartered Property Casualty Underwriter (CPCU), Associate in Risk Management (ARM), Associate in Claims (AIC) or equivalent.

  Please list only the certificate/license name and the name of the issuing institution.

  If you do not have any relevant certifications/licenses, please type, "None."

  09

  Indicate your level of proficiency (beginner, intermediate or advanced) with the following:

  • Word

  • PowerPoint

  • Outlook

  • Teams

  • Software specific to risk management and liability insurance (please include name of the specific software used).

  Include examples of documents created and/or functions performed with each of these tools.

  If you have no experience with one or more, identify it/them and state "none."

  Required Question

Agency

Ventura County

Address

800 S. Victoria Avenue LOC. #1970 Ventura, California, 93009

Phone

(805) 654-5129

Website

http://hr.ventura.org

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