Student Veterans of America Jobs

Clark College is currently accepting applications for a part-time, permanent Classified Financial Aid Program Coordinator position to work approximately 17 hours a week.  This position's main duties are to provide front office support and leadership, audit incoming documentation, support office outreach and communication efforts. Hours will typically not exceed 17 hours per week and the schedule will be up to four (4) days per week in-person. At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. JOB DUTIES AND RESPONSIBILITES:

• Provide information to the public and participate in outreach activities that pertain to financial aid and student loan requirements.
• Participate in Free Application for Federal Student Aid (FAFSA) Washington Application for State Financial Aid (WASFA) workshops and present information to participants as needed.
• Advise students, parents, and community members on how to create an Federal Student Aid (FSA) ID, complete and sign the FAFSA.  Work with WASFA students to complete all required steps.
• Provide information and advice to students, staff, faculty, and/or public regarding Financial Aid Services, Financial Aid status, policies, and recommend courses of action.
• Oversee and direct the work of front-line staff.
• Assist in training front desk staff in effective ways to address student needs and concerns based on established procedures/policies.
• Assist in the development and maintenance of front desk training and procedure materials including Canvas trainings.
• Oversee the upkeep and management of the Financial Aid student email communications, including electronic document intake. 
• Create and modify auto-reply responses and email content that are utilized by staff in student communications.
• Act as support staff lead by assisting with issues/questions that arise; audit incoming forms and documents, ensure staff and student communication are accurate and consistent.
• Create a safe, bias-free working environment, which engenders respect for differences.
• Perform other duties as assigned.

POSITION REQUIREMENTS AND COMPETENCIES: Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas.

• High School graduation or equivalent.
• One (1) year of financial aid experience (or equivalent education/experience).
• Six (6) months of experience in a clerical/administrative setting.
• Exceptional critical thinking and analytical skills.
• Ability to demonstrate direct and professional communication and conduct, collaborative decision making, team building and self-development.
• Experience in presenting information in small and large group settings. 
• Proficient with PeopleSoft, Microsoft Suite, and Zoom. 

JOB READINESS/WORKING CONDITIONS:

• Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
• The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.  
• This position is represented by Washington Public Employees Association. 
• Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

*SALARY RANGE: *$19.40-$25.84/hour. | Step A-M | Range: 40 | Code: 107N Successful candidates typically start at the&nbs