Job Information
Goodwill Job Connection Employment Specialist in Vancouver, Washington
PRINCIPAL DUTIES/RESPONSIBILITIES:
- Actively recruit potential job seekers for enrollment.
- Engage program participants and establish trusting, collaborative relationships.
- Assess program participants' education, work experience, skills, qualifications, and job interests.
- Identify barriers that hinder participants' employability.
- Provide program participants with job leads and skill training information.
- Match program participants with employment opportunities.
- Develop and maintain frequent communication with participants, employment community; and referral sources
- Coach participants in interview and presentation skills.
- Make appropriate referrals to community partners and network to garner new participant referrals.
- Must demonstrate willingness and ability to adhere to all GICW's policies and procedures
- Foster and demonstrate a positive team environment.
- Provide excellent customer service to all internal and external customers.
- Bilingual communication, which may include interpreting or translating.
QUALIFICATIONS:
- Must be 18 years of age or older.
- AA Degree
- Three years direct sales and cold calling experience.
- Experience interacting and communicating with diverse populations.
- Able to function independently and with limited supervision.
- Excellent customer service skills and communication skills.
- Proficient in Microsoft Word, Excel and Outlook.
- Provide own transportation as required.
WORK CONDITIONS:
- Work is primarily performed in an office environment with frequent telephone use.
- Vehicle required for occasional travel within service area may be required.
- Employment Specialists are subject to transfer to other locations within GICW system.
- May be exposed to program participants with unpredictable behaviors in a variety of settings.
- Moderate adaptability required: Work environment occasionally hectic (fast paced) with irregular short deadlines and a limited number of critical or unusual situations.
- DOT Strength Classification -- Light