Job Information
New York Medical College Student Academic Excellence Specialist in Valhalla, New York
Overview
Under the guidance of the Director of the Office of Student Academic Support, the Student Academic Excellence Specialist (SAE Specialist) is responsible for providing academic support for students enrolled in NYMC non-clinical graduate programs and assisting with daily administrative operations within the Office of Academic Excellence (OAE). The SAE Specialist will meet with and provide continued academic support outreach to assigned student populations and meet with students experiencing academic challenges, whether referred by faculty or self-identified; provide orientation presentations and study strategy workshops as needed; have oversight of assigned Peer Learning Partners (tutors); and maintain academic support engagement data. In addition to providing academic support the SAE Specialist will assist with administrative duties within the Office of Academic Excellence which will include checking the OAE email, maintaining social media content, assisting with event administration/setup, onboarding tutors, maintaining integrity of data and services, and other administrative duties.
Responsibilities
Provide one-on-one academic support to students in NYMC non-clinical graduate programs.
Collaborate with the academic support team and other stakeholders to create, compile, and maintain academic support/study resources for SOM students.
Attend meetings with faculty and administrators to discuss the academic performance of students
Co-manage peer-to-peer learning program that supports NYMC non-clinical programs. Co-responsibilities include recruitment, training, management, and assessment of PLPs who serve NYMC non-clinical students.
Provide continued academic excellence outreach, support, and triage to additional student support services.
Identify and longitudinally track the performance of students who may be struggling academically. This includes enhancing processes/programs for early identification of at-risk students to help create proactive study plans and interventions.
Assist the director with implementation of strategies and programming as needed.
Perform administrative duties which include managing the OAE email inbox; maintaining the OAE social media, including website updates; assisting with OAE event setup, distributing vouchers for practice tests to students, maintaining events on multiple calendar systems, participating in PLP onboarding, administration of WC Online PLP management system, managing shared office files; sharing responsibilities of office management, and creating Qualtrics surveys as needed.
Serve as backup for PLP payroll.
Other administrative duties as needed and directed by the senior Academic Excellence Specialist.
Qualifications
Education requirement: Masters or Masters en route with 3-5 years of higher education or relevant experience required. Degrees including but not limited to MA/MS in Education, English/writing, counseling, health science/STEM related, psychology, social work, counseling, etc.
Technical/computer skills:
Must be proficient with Excel, Outlook, and other Microsoft Office programs.
Experience with Banner a plus, but not required.
Experience with programs related to social media content such as graphic design, multi-media, Adobe Creative Suite or similar, digital content creation, and video editing is helpful.
Prior experience:
Experience in a higher education/post-graduate education setting.
Experience in academic support and/or teaching in higher education.
Experience in undergraduate/graduate health science education.
Demonstrated emotional intelligence, the ability to communicate and work as part of a team, relate well with students and colleagues, and demonstrate discretion and sound judgment when handling confidential issues.
Demonstrated cultural competence and willingness to empathize with students experiencing challenges.
Understanding and ability to comply with FERPA and HIPAA regulations.
The person must be a self-starter with excellent organizational skills who is ready to take instructions, work in a fast-paced environment, and meet regular deadlines.
The ability to speak comfortably with the team, large groups, and one-on-one with students.
Willingness toward professional development.
Excellent written and oral communication skills.
Minimum Salary
USD $71,483.00/Yr.
Maximum Salary
USD $71,483.00/Yr.
New York Medical College offers a comprehensive benefits package for full-time employees* which includes:
Full range of Health Plans
Medical Plans (choice of EPO, PPO, High Deductible HSA)
Flexible Spending Accounts (FSA)
Dental Plans (PPO & HMO) and Vision Plan
Dependent Care and Transit Programs
Life Insurance, AD&D and Voluntary Supplemental Life Insurance
Short-term and Long-term disability programs
Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)
New York Medical College Tuition Exemption Program for eligible employees, their spouse and dependent children
Legal plan
Employee Assistance Program
Early-Release Fridays (October - March)
Generous Paid Time Off
Vacation, Sick Leave, Personal Leave
Annual Holiday Schedule
*Members of the 1199 SEIU and 32BJ unions may participate in some of NYMC’s voluntary benefits, but they participate in separate Health and Welfare benefit programs.
New York Medical College (NYMC), a member of Touro University, is a health sciences College whose purpose is to educate clinical and public health professionals as well as researchers, to conduct biomedical and population-based research. Through its faculty and affiliated partners, the College engenders a diverse and inclusive community that promotes an atmosphere of excellence, scholarship and professionalism.
Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religious creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.
Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 50 West 47th Street, 12th Floor, New York, New York, 10036, nicole.barnett@touro.edu (646-565-6285) or, alternatively, to the Chief Compliance Officer at compliance@touro.edu and 646-565-6000 x55330.
Job LocationsUS-NY-Valhalla
Requisition ID 2024-10799
Position Type Full-Time
Schedule Shift 1
Hours Per Week 35
Travel 10%
Category Academic/Program Support
FLSA Status Exempt