Job Information
Carle Foundation Hospital Accounts Receivable Rep 3 in Urbana, Illinois
Accounts Receivable Rep 3
Department: Patient Financial Services
Entity: Champaign-Urbana Service Area
Job Category: Financial Services
Employment Type: Full - Time
Job ID: 34408
Experience Required: 1 - 3 Years
Education Required: Associates Degree
Shift: Day
Location: Champaign, IL
Usual Schedule: M-F 8a-5p
On Call Requirements: None
Work Location: Carle at The Fields
Weekend Requirements: None
Holiday Requirements: None
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Position Summary:
The Accounts Receivable Representative 3 is proficient in Accounts Receivable Representative 2 responsibilities. In addition, serves as an expert resource for escalated account activities for multiple payer product lines. Represents Carle in external accounts receivable efforts (examples: court appearances, fair hearings, meetings with employers and insurance companies). Serves as a liaison with third party vendors assisting with collection of accounts receivable. Assists with mentoring, training and observing staff for quality assurance. Assists with creating training materials and process flows. In collaboration with supervisor, conducts regularly scheduled meetings with staff, facilitates and collaborates on initiatives within the department, enterprise wide and with external entities. In addition, assists employees in solving work related matters. Endorses and performs all required tasks associated with the Carle Experience such as, but not limited to, regular rounding with staff and completion of all reports needed to have meaningful and productive monthly meetings with the supervisor. In collaboration with the supervisor and manager, prepares and follows annual budgets. Supports supervisor and by interpreting and analyzing financial data to identify and monitor performance and establish benchmarks for the department. Acts as a resource and mentor to others. Creates, updates and maintains all department policies and procedures to ensure best practices are enforced and adhered to.
Qualifications:
EDUCATIONAL REQUIREMENTS Associate's Degree in Related Field CERTIFICATION & LICENSURE REQUIREMENTS CLEF/Front Line Leader certification may be required at Manager's discretion. Notary certification may be required. EXPERIENCE REQUIREMENTS Two (2) years experience in health care with focus in healthcare business office operations and customer service required or a high performer as an Accounts Receivable Representative 2. Proficient in Microsoft Office applications such as Word, Excel, Outlook, Access, Visio and receivables management systems. ADDITIONAL REQUIREMENTS
CLEF/Front Line Leader certification may be required at Manager's discretion. Notary certification may be required.
SKILLS AND KNOWLEDGE Possesses the "other knowledge and skills" of the Accounts Receivable Representative 2. Additionally, requires strong listening and negotiation skills.
Essential Functions:
Facilitates maximization of revenue through monitoring of dashboards and reporting for assigned payers, ensuring that payer specific requirements are applied appropriately and claims are appealed as necessary.
Handles escalated patient, provider and third party issues. Acts as a liaison with external vendors and collection agencies.
Assists in evaluation of billing opportunities related to new technology and/or services.
Mentors, trains, observes and educates staff to ensure quality and optimal staff performance.
Assists with daily department flow; ensures appropriate staffing and optimal productivity levels.
Acts as a resource and mentor to others.
In collaboration with supervisor (or manager), conducts regularly scheduled meetings with staff, facilitates and collaborates on initiatives within the department, enterprise wide and with external entities. In addition, assists employees in solving work related matters.
Endorses and performs all required tasks associated with the Carle Experience such as, but not limited to, regular rounding with staff and completion of all reports needed to have meaningful and productive monthly meetings with the supervisor.
In collaboration with the supervisor and manager, prepares and follows annual budgets.
Supports supervisor and manager by interpreting and analyzing financial data to identify and monitor performance and establish benchmarks for the department.
Assists in evaluation of billing opportunities related to new technology and/or services.
Creates, updates and maintains all department policies and procedures to ensure best practices are enforced and adhered to.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.
Effective September 20, 2021, the COVID 19 vaccine is required for all new Carle Health team members. Requests for medical or religious exemption will be permitted.