Job Information
Expeditors Customs Brokerage Agent in Upplands Väsby, Sweden
“We’re not in the shipping business; we’re in the information business” - Peter Rose, Expeditors Founder.
Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
19,000 trained professionals
250+ locations worldwide
Fortune 500
Globally unified systems
Want to work in an international environment, focused on helping customers get their goods into Sweden?
As our new Customs Brokerage Agent, you will be part of our Swedish customs team. Together with your colleagues, your primary goal will be to ensure a smooth and timely freight process and clearance of our customers’ freight.
In our team, we make a point of always ensuring accurate data, compliance with all procedures and the best customer service possible – and not least keeping our heads cool when things heat up or become complex in a fast-paced environment. We work independently, but always with a connection and a lifeline back to the team. And we pride ourselves on practicing open, honest communication and having a good laugh.
Your workday will be busy, and you will be interacting directly with our customers, customs authority, colleagues in our ocean, airfreight and trucking product teams as well as Expeditor colleagues at other locations.
Our office is in Upplands Väsby, near the Arlanda airport and close to the highway and public transport. We offer a supportive, friendly working environment, where everybody works together towards achieving our goals and fulfilling our mission.
At Expeditors, we have a very long tradition of offering development opportunities to employees in all job functions as well as a very competitive bonus program. Training and education are the lifeblood of Expeditors, and as part of our team, you will regularly participate in further training to keep your customs skills sharp and your knowledge of our products and services and the industry up to date. We also offer employee stock options.
Key responsibilities
Your primary responsibilities will be to arranging our customers shipments and ensure a smooth and timely freight process flow for imports to Sweden, including:
Understand our customers’ procedures
Keeping customers’ standard operating procedures (SOPs) updated
Accurate and timely data entry into our operational system
Handle Track and Trace files and reporting
Accurate and timely customer and supplier invoicing
Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
Assist with verification and submission of customs declarations to customs authorities
Timely delivery and clearance of freight
Interacting with, maintaining and developing good relationships with customers ,suppliers and Customs Authorities.
Timely communication with customers, suppliers and colleagues
We are looking forward to a colleague that:
Is a good communicator, including the ability to listen and communicate clearly and concisely, both verbally and in writing
Is a team player with effective interpersonal skills
Has a superior customer service and positive, proactive, can-do attitude
Has good IT-systems skills
Is fluent in spoken and written Swedish and English
Has previous experience and understanding of customs regulations and processes (advantage, not a requirement)
To comply with international and local laws and regulations, your employment with Expeditors is dependent on you passing an extended security check, including criminal history with the Swedish police.
If you have any questions to the position, please contact Employee Relations Manager for the Nordics, Mette Lundorf (mette.lundorf@expeditors.com) .