Job Information
Employ Prince George's Manager, Career Services in Upper Marlboro, Maryland
+----------------------------------:+-----------------------------------+ | | Hybrid | | | | | | Compensation: $77,250 | | | annually, benefits include | | | health, life, and dental | | | insurance, internet allowance, | | | paid time off, and 401(k), profit | | | sharing. | | | | | | The Manager, Career Services | | | oversees the day-to-day functions | | | and operations of the Career | | | Services Department (CSD) team. | | | This position coordinates | | | services provided through EPGs | | | adult demographic and Industry | | | Bridge programs within the | | | American Job Center. The | | | incumbent works to recruit and | | | engage partners and program | | | participants with the goal of | | | growing and enhancing the | | | departments demographic and | | | industry bridge programs. | | | | | | The Manager, Career Services | | | seeks to identify any weaknesses | | | and irregularities in the | | | delivery of CSD direct services | | | and recommends strategies for | | | improvement. The incumbent will | | | ensure that processes are | | | followed and activities take | | | place to ensure the achievement | | | of designated program goals, and | | | outcomes. | | | | | | Along with other grant programs, | | | this position manages the | | | delivery of Title 1 services | | | under the Workforce Innovation | | | and Opportunity Act (WIOA). The | | | incumbent ensures that WIOA | | | services are delivered to meet | | | State and Federal guidelines and | | | support EPGs achievement of its | | | negotiated performance measures. | | | | | | | | | | | | The Manager, Career Services | | | reports to the Director, Career | | | Services and works closely with | | | other department managers and | | | team leaders. The Manager, Career | | | Services oversees the EPG team | | | working within the American Job | | | Center and will directly | | | supervise the Coordinators within | | | the team. | | | | | | | | | | | | | | | | | | Essential Responsibilities: | | | | | | | | | | | | Program Operations | | | | | | - Develop and maintain | | | processes for the smooth and | | | efficient delivery of CSD | | | direct services | | | - Assist in the development and | | | implementation of innovative | | | recruitment strategies for | | | CSD programs | | | - Provide support and guidance | | | to the team to ensure the | | | achievement of federal, | | | state, and local performance | | | goals | | | - Coordinate the delivery of | | | career services as a partner | | | within the American Job | | | Center Community Network | | | - Coordinate special projects | | | as required by EPG leadership | | | - Implement strategies for the | | | evaluation and continuous | | | improvement of CSD programs | | | - Create and implement plans | | | for continuous improvement in | | | the quality of customer | | | service provided by the CSD | | | frontline team and address | | | customer complaints when they | | | arise | | | - Supervise the CSD | | | Coordinators to achieve their | | | individual program goals | | | - Interview, select and train | | | direct reports within the | | | department