Job Information
Eurofins Project Management Assistant (PMA - Entry-level) - Eurofins Environment Testing North Central - University Park, IL - 74 in University Park, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/11846585
Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.
Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.
Job Description
The Project Management Assistant I (PMA I) supports the Project Management staff in servicing clients to meet the Client Service Organization mission. The PMA will work onsite at the University Park lab.
Project Management Assistant I responsibilities include, but are not limited to, the following
:
Project set-up:
o Creates bottle orders
o Schedules courier or field sampler, if needed
o Confirms non-Eurofinssubcontract labs are on the approved list and set up as vendors for existing work
o Generates JDE requisition when sending subcontract samples
Sample Receipt:
o Reviews log-in
o Generates subcontract paperwork
o Sends client sample receipt confirmation
o Reviews draft invoice
o Confirms that any client needed information (purchase order, project number, etc.) is recorded in LIMS for invoicing
Reporting:
o Creates and issues final report by client due date
o Issues final data package
o State reporting forms and submission
o DMR Forms
o EDD checkers
o Data upload
o Compiles case narrative
Invoicing:
o Reviews final invoice before issuing to client
o Generates credit/debit memos as needed
o Submits credit/debit memos for approval
o Submits approved credit/debit memos to client, if needed
o Submits revised invoices
The ideal candidate would possess
:
Program specifications and laboratory procedures
Knowledge of environmental regulations and work acceptance policy
Process improvement methods
Laboratory methods and techniques
Process improvement methods
Computers, word processing, database software
Possesses general mathematics skills
EurofinsQuality Assurance Program Plan (QAPP)
Basic Knowledge of Laboratory LIMs
Customer service/client relations
Possesses negotiation and conflict resolution skills
File maintenance/organization
Computer skills, using routine software applications, such as Outlook, Office, Excel, Word, Access, and PowerPoint.
Proven client service skills
Employ customer service skills to resolve client problems
Communicate effectively at all levels of the organization
Confront and successfully resolve day-to-day problems
Maintain professional demeanor when working with clients
Attention to Clients: Demonstrates a desire to understand customer needs; listens to what customers are saying and asks questions as appropriate; demonstrates awareness of client goals. Follows up with clients during projects and following project completion; keeps clients up to date about decisions that affect them; seeks the comments, criticisms and involvement of clients; adjusts services based on client feedback.
Technical Familiarity: Seeks information from a variety of sources in a variety of ways to respond to client\'s technical questions about the project and to effectively communicate project status.
Strong computer, scientific, and organizational skills
Excellent communication oral and written) and attention to detail
Ability to work independently and as part of a team, self-motivation, adaptability, and a positive attitude
Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies
Qualifications
Associates degree from an accredited university; four years client-relationship/client service experience may substitute for degree
1-3 years business experience required
Bench chemist experience is a plus
Authorization to work in the United States indefinitely without restriction or sponsorship
Additional