Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Ruhrpumpen, Inc. Project Manager Customer Service in Tulsa, Oklahoma

Job Summary

Manage Customer service projects and field service activities. Manage overall process of customer complaints in addition to managing individual complex customer complaint cases. Manage and coordinate Field Service Technicians. Plan, develop and maintain Customer Service Department Operating Procedures and records, c orrective a ctions and NCMR for issues with pumps and processes , utilizes Measurabl e Charts and Graphs to show Company-wide progress on Improvements for Quality . Interface with Upper Management on high profile warranties to provide closure, direction, and customer satisfaction . Coordinate warranty field service for timely site repairs

Responsibilities and Duties

  • Responsible for leading analysis of warranty claims for customers.

  • Tracks/Monitors claims process and quickly resolves any open issues with customers, distributors or internal parties.

  • Reviews warranty documentation to validate warranty claims

  • Determine warranty repair eligibility in accordance with guidelines

  • Communicate with customers on warranty claim issues.

  • Escalates unresolved issues to Senior Mgmt. and or Quality Manager

Qualifications and Skills

Bachelor Degree in Industrial Technology, Mechanical, Civil or Manufacturing Engineering.

  • 4 years of Pump operations vertical and Horizontal.

  • 4 years Manufacturing Principles related to pump manufacturing and repair.

  • 4 years Factory processes, parts manufacture, and pump assembly.

  • 4 years Repair procedures for horizontal & vertical pumps.

  • 4 years pump installation and troubleshooting.

Knowledge

Understanding of rotating equipment including the proper installation and operations. Shop knowledge of parts and tolerances associated with pump failed parts preferred. Understands quality blueprints, tolerances, and geometric nomenclature. Process implementation and improvement. Able to provide custom repair and overhaul procedures to restore product performance to required levels. Experience with trouble shooting and repairing rotating equipment preferred. Experience with vibration analysis and related trouble shooting desired.

Leadership Competences

  • Integrity

  • Strategic Agility

  • Drive for Results

  • Negotiating

  • Decision Quality

  • Listening

  • Motivating

  • Developing Direct Reports

    Physical Requirements

  • Prolonged sitting.

  • Ability to hear by phone or in person

  • Ability to Lift up to 25 pounds.

  • Repetitive use of hands, typing, and computer use.

  • Must be willing to travel

  • Must be able to use standard office equipment.

VEVRAA Federal Contractor/EEO/AAP

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