Job Information
Hyatt Transportation Coordinator - Full-time in TUCSON, Arizona
Description:
The Miraval journey is about creating a life in balance, healing the whole self, and engaging in the present moment. It is our ongoing purpose to bring imagination, authenticity, and meaning to wellness. Each day we work to bring out the best in all we do. Not for the world to take notice, but for our guests and colleagues to take comfort in. We do this because we believe in the power of the individual. To create balance and live your best. We do this because we are Miraval.
Responsible for all organizational tasks pertaining to the transportation department as well as the training and oversight of Miraval’s Drivers and Bell Staff. The Transportation Coordinator will act as a liaison and maintain open and effective communication between the home department and all other departments and schedule Bell Staff and Drivers in the most efficient and productive manner to benefit guests and company interests.
This individual must have good typing skills, a pleasant attitude and excellent phone demeanor. The Transportation Coordinator must work well handling a high volume of calls and should be comfortable and able to answer questions relating to the hotel. The Transportation Coordinator is responsible for answering incoming calls to the resort and handling guest requests and concerns. They will be responsible for all organizational tasks pertaining to the transportation department. They will act as a liaison and maintain open and effective communication between the home department and all other departments as well as schedule Drivers in the most efficient and productive manner to benefit guests and company interests.
We offer excellent benefits:
Free room nights, Discounted and Friends & Family Room Rates
Medical, Prescription, Dental and Vision Insurance with only a 30 day waiting period
401K with company match
Generous Paid Time Off policy
Paid Family Bonding Time and Adoption Assistance
Tuition Reimbursement
Free colleague meals during shift
Employee Stock Purchase Plan
Discounts at various retailers –Apple, AT&T, Verizon, Headspace and many more
Qualifications:
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent written and oral skills while delivering a luxury experience to all guests pre arrival, in-house and upon departure. Well defined technical skills with Microsoft Office with strong skill set in excel and in exporting data. Must be able to handle a high volume of calls, fulfill and follow up with guest requests and concerns, prioritize tasks, handle multiple tasks and projects simultaneously as well as organize and delegate assignments. Strong decision making skills are essential.
EDUCATION and/or EXPERIENCE
High School Diploma or GED equivalent. One year of hospitality in front office operations or related experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization.
Primary Location: US-AZ-Tucson
Organization: Miraval Arizona Resort and Spa
Pay Basis: Hourly
Job Level: Full-time
Job: Guest Services
Req ID: TUC001433
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.