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Job Information

Wyndham Hotels & Resorts Sous Chef in Tucson, Arizona

Wyndham is now seeking a Sous Chef to join our team at the Wyndham Resort Westward Look location in Tucson, Arizona.

Job Summary

The Banquet Chef Level 1 is responsible for ensuring that all meals coming from the kitchen for which s/he is responsible are well prepared with regard to quality, consistency, eye appeal, taste and food cost. He/she is expected to assist in providing training for all staff; meet corporate quality standards; assist in establishing and enforcing food specifications, portion control, recipes and sanitation.

Education & Experience

  • At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree and at least 1 years of related experience; or a 2-year college degree and 1 or more years of related experience.

  • Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.

Physical Requirements

General Requirements

  • Maintain a warm and friendly demeanor at all times.

  • Must be able to effectively communicate both verbally and written, and approach all encounters with all level of associates and guests in an attentive, friendly, courteous and Count On Me! service oriented manner.

  • Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests.

  • Must be able to multitask and prioritize departmental functions to meet deadlines.

  • Attend all hotel required meetings and trainings.

  • Participate in M.O.D. coverage as required.

  • Maintain regular attendance in compliance with Wyndham Hotels & Resorts Management Standards, as required by scheduling, which will vary according to the needs of the hotel.

  • Maintain high standards of personal appearance and grooming, which include wearing nametags.

  • Comply with Wyndham Hotels & Resorts Management Standards and regulations to encourage safe and efficient hotel operations.

  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.

  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

  • Must be able to maintain confidentiality of information.

  • Perform other duties as requested by management.

Fundamental Requirements

  • Work with banquet managers and keep them informed of issues as they arise.

  • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.

  • Coordinate and monitor all phases of Loss Prevention in kitchen areas.

  • Monitor quality of all food product and presentation.

  • Responsible for assisting in the quality and quantity control of food production and appropriate staffing of entire banquet kitchen.

  • Assist the department head in supervising and scheduling banquet kitchen staff.

  • Maintain refrigerator and kitchen in clean, organized manner to facilitate the high volume production necessary to achieve company goals.

  • Make cooks aware of daily forecasts and customer counts so that they can be adequately prepared to serve both hot and cold food on time.

  • Respond to guest complaints in a timely manner.

  • Ensure compliance with requisition procedures.

  • Know and enforce all local health department sanitation laws.

  • Know how to compute daily food cost.

  • Work with the Director of F&B to create and implement menus.

  • Assess food portion size, visual appeal, taste and temperature of items served.

  • Check all stations at the end of every shift for proper food storage and sanitation.

  • Check food purchases for proper ordering, quality and price structure.

  • Oversee daily activities such as preparation for all food items, sanitation of the outlets, receiving daily inventories, log-on report and food cost report.

  • Prepare and submit required reports in a timely manner.

  • Monitor quality of service in the department.

  • Ensure compliance with SOP’s and procedures in the department

  • Be visible on the floor and assist staff as needed.

  • Provide feedback to the department head for associate performance reviews in accordance with Wyndham standards.

  • Be involved in and/or conduct departmental and hotel training.

  • Assist with the management of the interviewing process of candidates for department positions and follow standards for hiring approvals.

  • Ensure overall guest satisfaction.

  • Assist with the management of department associates.

  • Respond to guest complaints in a timely manner.

  • Comply with weekly and monthly forecasting procedures.

  • Ensure the training of associates on SOP’s, report preparation and technical job tasks.

COMPANY OVERVIEW:

Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Wyndham Resort Westward Look, 245 East Ina Road, Tucson, Arizona 85745

Employment Status: Full-time

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