Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Alorica Learning Associate in Tucson, Arizona

GET TO KNOW ALORICA

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

JOB SUMMARY

Supporting training department by performing work educating, testing, and coaching new hires to a specified account using curriculum and materials specialized to a particular account.

JOB RESPONSIBILITIES

• Conduct new hire training in a classroom setting

• Conduct follow-up one-on-one training when necessary

• Conduct refresher training sessions

• Conduct certification sessions

• Attend training meetings

• Attend training/quality assurance meetings

• Assist training department with any other necessary functions

• Conducts phone time when not facilitating a class or assisting with other training duties. Scorecard performance will be monitored.

OTHER RELATED DUTIES

• Conduct new hire training in a classroom setting

• Conduct follow-up one-on-one training when necessary

• Conduct refresher training sessions

• Conduct certification sessions

• Attend training meetings

• Attend training/quality assurance meetings

• Assist training department with any other necessary functions

• Conducts phone time when not facilitating a class or assisting with other training duties. Scorecard performance will be monitored.

Minimum Education and Experience:

• Possession of a High School Degree, GED or other equivalent education; Associates degree preferred

• Previous experience in training and/or customer call center experience

Knowledge, Skills and Abilities:

• Demonstrated knowledge of adult learning techniques and best practices in training delivery

• Demonstrated knowledge of specific account provisions, products, and policies

• Ability to communicate effectively both orally and in writing

• Excellent attendance and punctuality

• Demonstrated effective listening skills

• Demonstrated proficiency of presentation skills

• A wide degree of creativity and latitude is expected

• Knowledge of Microsoft Word, Excel, and PowerPoint

• A great attitude

Work Environment:

Ability to work in a fast paced, ever changing environment

Physical Demands:

Ability to stand while conducting training classes

Ability to travel to centers to deliver training or to monitor, evaluate and coach team members.

Equal Opportunity Employer – Veterans/Disabled

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