Job Information
Caterpillar, Inc. Business Development Manager in Tucson, Arizona
Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
As a Business Development Manager, you will travel to customer sites and meet with customers to gain a deep understanding of the customer’s business and challenges and actively monitor industry trends. You will work closely with customers, sales teams, and operations teams to identify technology-based needs and potential solutions. You will work with NPI Leads and delivery teams to scope and run development programs. You will apply your customer insights and market understanding to define commercial specifications, assess the value of solutions to the customers, help build program business cases, and represent the customer’s perspective to development teams. You will work with engineering on program plans and tradeoffs, work with sales and business teams for sales forecasts, and engage with product support, sales, and deployment teams to deliver commercial elements of the NPI programs. You will work closely with the MineStar Platform Requirements team to guide platform roadmaps and specifications enabling strong leverage of the platform into hauling technology solutions and releases. In this role, you must build relationships and partnerships with both internal teams and customers to define and quantify opportunities, set priorities, make good tradeoffs, and mitigate program risks to deliver an optimized solution.
What you will do:
• Work directly with customers to identify opportunities where technology could provide value - improved safety, productivity, or availability, reduce cost, or support sustainability.
• Gather and document voice of the customer (VOC) around potential solutions.
• Define and document commercial specifications for products and product enhancements.
• Quantify the value of solutions to customers.
• Build detailed business cases based on in depth market analysis to support the investment into programs.
• Prioritize opportunities.
• Ensure solution specifications are cascaded to and aligned with platform specifications and plans.
• Define solution roadmaps and collaborate with other solutions managers and platform teams to ensure that MineStar ecosystem roadmaps are aligned; breakdown roadmaps into tactical, executable steps.
• Contribute to overall mining technology strategies.
• Collaborate with technical teams on detailed product requirements and designs, working through tradeoffs to optimize the product and maximize value delivery.
• Participate in product design reviews and concept demonstrations
• Actively participate in New Product Introduction (NPI) programs representing the commercial workstream.
• Promote and foster strong partnerships with partner organizations internal to Caterpillar and external partners.
What Skills you will have:
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Strategic Thinking: Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Top Candidates will also have:
Bachelor’s degree in an accredited engineering curriculum.
Relevant product development and/or support experience.
Product development/market introduction process experience.
Experience with technology products and mining machines.
Experience and understanding of the mining industry and processes.
Experience with the application of automation and information technologies to vehicles or mobile equipment.
Additional Information:
The primary location for this position is Peoria, IL, or Tucson, AZ.
Domestic relocation assistance is available.
This position may require 20% travel.
Sponsorship is not available
What you will get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:
Competitive Base Salary
Annual incentive bonus plan*
Medical, dental, and vision coverage
Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
401k savings plan
Health savings account (HSA)
Flexible spending accounts (FSAs)
Short and long-term disability coverage
Life Insurance
Paid parental leave
Healthy Lifestyle Programs
Employee Assistance Programs
Voluntary Benefits (Ex. Accident, Identity Theft Protection)
*Subject to annual eligibility and incentive plan guidelines.
Final details:
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.
For more information, visit caterpillar.com. To connect with us on social media, visit caterpillar.com/social-media
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
October 4, 2024 - October 20, 2024
Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.
Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .