Job Information
Ricoh Americas Corporation Receptionist in Toronto, Ontario
Receptionist
Monday-Friday, 8am-5pm ET schedule.
Responsibilities:
Manage current workflow and external/internal customer requirements at reception/switchboard:
Courteously meet and welcome customers and general members of the public (offering to hang coats when applicable)
Ensure all visitors follow sign in and sign out process
Upon visitor sign in, notify the appropriate Customer employee to inform them that a visitor is in the lobby waiting
Escort visitors to the waiting area and offer snacks or beverages
Answers, screen and direct all incoming calls to the intended recipient. If unable, Ricoh staff will get all pertinent information and tell the caller that they will forward the information to the Customer employee
Log, track, and report all vital statistics in the Monthly Management Report
Monitor visitor access and maintain temporary security access cards and parking vouchers
Organize catering for Executive meetings upon request
Monitor kitchen supplies for ordering through Facilities Coordinator
Responsible for meeting room schedules
Review and update internal telephone directory
Monitor and ensure the reception area is kept tidy and projects a business-like image
Additional duties as assigned (administrative duties, invoice processing, etc.)
Education & Experience:
High School Diploma or equivalent experience
Minimum 1-2 years of experience working in a reception or switchboard position
Skills:
Excellent interpersonal skills with the ability to quickly develop business relationships
Strong self-motivation to drive results
Excellent communication skills both verbal and written
Effective use of Microsoft Office
Ability to regularly lift and push objects up to 30lbs
Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.
Invest in Yourself:
At Ricoh, you can:
Select the medical, dental, life, and disability insurance coverage that fits your needs.
Contribute to your financial security with Ricoh Canada’s Retirement plan, with company matching contributions.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness such and ongoing personal and professional development.