BMO Financial Group Infrastructure Engineer  in Toronto, Ontario


Key Accountabilities:

  • Develops and implements IT infrastructure & platform strategies for BMO desktop, laptop, tablet, mobile, storage, server, mainframe, and network strategies for the Bank

  • Develops strategic technology roadmaps and plans futuristic infrastructure solutions based on technical and business needs to support anticipated business strategies and organizational growth.

  • Designs, builds / installs, tests, maintains, monitors and upgrades infrastructure such as computing platforms, servers and networks.

  • Designs, develops, tests, implements and maintains computer/network systems developed internally and/or in conjunction with outside vendor. Ensures work aligns to standards.

  • Designs/engineers system-operating capacity (such as bandwidth, disk space, storage, and CPU utilization) to ensure high availability and performance of end-user applications and systems. Ensure works aligns to standards.

  • Completes analysis and designs viable IT infrastructure & platform solutions for business problems of varying complexity both independently and in a team setting.

  • Is accountable for overall system/technology performance; monitors production, outputs, and services to ensure that SLAs and other quality metrics are being met.

  • Ensures reliable and secure computing and communications capabilities to run the business software while enabling the lowest operational cost/highest availability options.

  • Ensures that infrastructure solutions are scalable, flexible, and supportable, is fully monitored and is as standardized and automated as possible.

  • Performs capacity workload modeling and availability analysis for a variety of platforms and environments.

  • Implements disaster recovery procedures and troubleshoots any network and connectivity issues in a timely manner, with minimal disruption to normal functioning.

  • Works with stakeholders and recommend infrastructure solutions based on engineering requirements. Ensures that systems and infrastructure align with business value and are technically sound and well-integrated.

  • Provides immediate response to critical connectivity and access issues to evaluate solutions, coordinate recovery and ensure resolution. On call and/or shift duty may be required.

  • Designs, implements, and supports technology components to meet business and technical requirements, including diagnosing problems on components

  • Plans and manages the effort to assist project teams/business customers to evaluate, develop, implement and support system infrastructure components.

  • Improves program/project processes in order to ensure the best possible deliverable outcome to improve overall efficiency and improve the bank.

  • Analyze the output of system and application vulnerability scanning

  • Supports the execution of key improvement initiatives using data-driven insights to deliver positive financial and customer outcomes.

  • Identifies and defines new process and / or system improvement opportunities.

  • Evaluates and recommends emerging technologies to influence the design process.

  • Embraces and promotes new processes and methodologies, including emerging technologies and agile as required, with flexibility to align to unique requirements.

  • Understands and manages scope of complexity that exists across business value, technology, and interaction models.

  • Develops, recommends, and employs productivity aids in all aspects of assignments to accelerate delivery.

  • Provides feedback and recommendations on requirements based on health check results.

  • Identifies opportunities to strengthen the capability at BMO, such as: sharing expertise to promote technical development, mentoring employees, building communities of practice and networks across technology.

  • Stays abreast of industry technical and business trends through participation in professional associations, practice communities & individual learning.


Core Knowledge:

  • Generally 2-4 years of work experience in IT or business environment and/or B.S./B.A. in computer science, engineering, information systems, math or business

  • Understands infrastructure technologies and technical direction

  • Possesses analytical and problem-solving skills, with ability to analyze a component or components of a process to optimize system functionality.

  • Understands current and future technical platforms from the hardware, operating system, security, and system services layers.

  • Ability to manage independently in specific technology area or across multiple technology areas, to perform troubleshooting, root-cause analysis and solution implementation.

  • Relevant IT infrastructure & platform knowledge in one or more of the following Engineering domains:

  • Unified Communications

  • Workplace Technology

  • Mainframe

  • Storage

  • Distributed/server

  • Networking

  • Knowledgeable and experienced with:

  • Operations/run requirements

  • Packaging and distribution of the application

  • Dev/Ops, deployment environments

  • Virtualization, server design, administration and troubleshooting.

  • Functional and technical behavior of the middle ware and data layers

  • Impact of design decisions to infrastructure components

  • Hardware fault diagnosis and management to resolution

  • Capacity management for all Infrastructure

  • Technology and solution design and configuration

We’re here to help

At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Job Field:

Information Technology

Job Schedule:


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