Job Information
Bell Bilingual Business Analyst in Toronto, Ontario
Req Id: 417799
Our team is advancing how Canadians connect with each other and the world, and developing breakthrough technology plays a vital role in making our purpose a reality. Contribute your experiences, talents and perspectives as we develop innovative digital solutions and best-in-class networks together. We know you’ll feel a sense of meaningful connection and belonging within our team. Then, with our commitment to environmental, social and governance initiatives, you can feel good about your greater impact – helping people as they connect, work, learn and play.
Skill Description
At Bell, Digital and Design experts like you are impacting customer experience directly. With innovations in better self-management of services and devices, there are 8 million+ monthly visits to our user-friendly sites and apps.
You’ll be part of a team that is always evolving and learning with IoT, AI, Chat Bots, AR, VR and more on the horizon.
With you, Bell just got better.
Summary
Bell Media's Business Intelligence (BI) team is looking for a bilingual Senior Business Analyst who will play a key role in the company's analytics and AI transformation. The ideal candidate must be able to bridge the gap between business stakeholders and technology teams (Microstrategy/Data Engineers), ensuring solutions developed align with requirements, organizational standards and strategic objectives.
Key Responsibilities
Advanced analytics & Artificial intelligence
Lead AI features analysis and testing related to our BI tools
Investigate how Advanced Analytics/Artificial Intelligence can help to derive deeper insights from data
Act as a key actor in its adoption
Report requirements
Lead and facilitate reporting/ analytics requirement sessions
Take action to clarify any unclear specifications
Acquire knowledge of business rules for data quality & integrity
Uncover stories behind the requirements and identify the best report design approach
Translate business requirements & rules into comprehensive documentation
Report development and QA
Provide guidance and support to MicroStrategy developers
Assist in Dossier/Report design and standardization
Test and validate the reporting solutions to ensure: accuracy with business requirements and compliance with organizational standards
Monitor project progress and identify risks
Address issues and resolve requests for additional information
Communicate project status to stakeholders
Support
Lead the launch & initial training of our reporting solutions
Collaborate with MicroStrategy support-troubleshooting (ex.: access, security groups)
Participate in the development and implementation of our organizational standards
Support Jira board/ Confluence page maintenance-troubleshooting
Critical Qualifications
Bachelor's degree in Business, Computer/ Information Science or a similar field
5+ years of experience as Business Analyst/ developing requirements for BI/Reporting/Analytics
1+ year of experience with MicroStrategy and good knowledge of other BI tools
Good knowledge of SQL
Good knowledge of databases, and cloud technologies
Good knowledge and skills with Agile practices, Jira, and Confluence platforms
Knowledge of advanced analytics and Gen AI tools
Advanced skills in MS Office, especially Excel and PPT
Take ownership and accountability for assigned projects
Strong problem-solving skills
Detail-oriented
Customer-focused
Ability to juggle several tasks in parallel
Ability to thrive in ambiguity and rapid change
Excellent written and oral communication skills
Positive attitude, even under pressure
Strong team player
Bilingual En/Fr
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Quebec : Montreal || Canada : Ontario : Toronto
Work Arrangement: Hybrid
Application Deadline: 05/10/2024
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that taking care of our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support your well-being and the well-being of your family too. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and have access to exclusive offers from our partners.
We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, because everyone belongs, you’ll feel valued, respected and supported as you grow and reach your full potential.
We also want to make sure that everyone has an equal opportunity to join our team. We strongly encourage and welcome individuals who may require accommodations during the hiring process to please let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell, please email our Diversity & Inclusion Team at inclusion@bell.ca.
Created: Canada, QC, Montreal