EZPAWN Retail Customer Service in TOOELE, Utah

EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, has grown into a leading provider of pawn loans in the United States and Mexico. We are passionate about customer service and our Team Members. We are currently hiring for Customer Service Representatives (Pawn Broker) and we would love to have you join our team. Customer Service Representative (Pawn Broker) Job Responsibilities This role will give you the unique opportunity to interact with our customers on a daily basis, providing assistance with sales, enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set EZCORP apart from the competition. Other Customer Service duties include but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans, and extensions Coming to jointly satisfactory terms regarding items to be pawned Performing opening and closing store procedures Contacting customers to generate new and repeat business Customer Service Representative (Pawn Broker) Job Requirements As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. We want you to love coming to work every day! Requirements for the Customer Service Representative ( Pawnbroker ) role include: High school diploma or GED Minimum 1 year of customer service experience or retail experience Excellent communication and interpersonal skills Work well independently and as member of a Team Multitask Ability to offer and describe various solutions and benefits to the customer Able to pass a criminal background check and drug test Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus Adhering to all company policies, procedures, and regulations Sales background, a plus Bilingual, a plus We are hiring in the following Salt Lake City Areas: 80 East 4500 Street, Murray, UT 84107 50 West 7200 South, Midvale, UT 84047 3105 West 3500 South, West Valley City, UT 84119 515 North Main Street, Tooele, UT 84074