ProMedica Health System RN / Registered Nurse - Supervisor - Care Navigation - Acute - Full Time - Variable in Toledo, Ohio
ProMedica Toledo Hospital is one of the largest acute-care facilities in the region. Our 794-bed hospital is staffed by more than 4,800 professional healthcare employees who serve a 27-county area throughout northwest Ohio and southeast Michigan. We also have the area’s largest board-certified medical staff, which is made up of more than 1,000 primary care and specialty physicians. Excellent customer service skills and the ability to work in a fast paced environment are a must. In addition, for 15 consecutive years, residents of Greater Toledo have named us the Consumer Choice Award winner in our market. In fact, we’re the only hospital in northwest Ohio to receive this honor.
Provides direct supervision of the Care Navigators on the campus of Toledo Hospital. Ensures alignment of policies and procedures with Care Navigation strategy and goals. Promotes safe transitions of care for patients though operationalizing the core competencies of transitional care management, including relationship development, health promotion, comprehensive risk assessment and mitigation, connectivity with resources, and hand-off
Skills: Must have knowledge of regulations and community resources. Must be able to function effectively in a fast-paced environment. Written and verbal skills are essential. Must be able to establish priorities and communicate effectively. History of positive rapport with patients, families, physicians, and interdisciplinary team. Applicable experience in patient education and knowledge of hospital and community resources. Relevant experience in working with diverse populations. Exceptional problem-solving, critical-thinking, organizational, interpersonal, and written/verbal communication skills. Ability to work in a self-directed environment with attention to detail and follow-through. Computer literate; Microsoft Office competency.
Years of Experience: At least 2 years of previous case management, care navigation or discharge planning experience.
License: Active Nursing licensure in the state of Ohio.
Requisition ID: 70855