Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Microsoft Corporation Technical Support Engineer - Azure Cloud in Tokyo, Japan

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment.

Applications & Infrastructure - the largest and fastest growing group in CSS - provides Microsoft’s commercial customers with timely technical expertise to address their business-critical challenges and partners with them to advance global, cross-cloud solutions that enable their people and empower the world.

In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency.

This role is flexible in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Response and Resolution

You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.

Readiness

  • You participate in communities with peer delivery roles

  • You develop specific technical and professional proficiency to enable you to understand and resolve customer issues, through training and readiness

Product/Process Improvement

You identify potential product defects and provide feedback to more senior engineers, contributing to Microsoft product improvements.

Qualifications

Required

  • 3+ years technical support, technical consulting experience, or information technology experience OR Bachelor''s Degree in Computer Science, Information Technology (IT), or related field AND 1+ year(s) technical support, technical consulting experience, or information technology experience

  • Knowledge in Linux , OSS Administration

  • Knowledge of container technology and fluency in Kubernetes

  • Familiarity with one, or more, shell environments (BASH, sh, tcsh, ksh, etc.)

  • Experience with Linux script-based development environments and tools (PERL, Python, Ruby, PhP, etc.)

  • Experience in Core Linux administration (boot process, file systems, network device and protocol configuration)

  • Familiarity of Docker, Container, AKS

  • Expertise in managing cluster environment (SUSE, RedHat, Veritas)

  • Familiarity with core OS services such as: SSH, telnet, FTP, NFS, DNS, DHCP, Samba, LDAP

Experience in one or more of these areas desirable

Operating System, Virtualization

  • Knowledge of LDAP, Security and OS Internals concepts

  • Understanding of Virtualization concepts and virtual system administration (Hyper-V, VMWare, Xen configuration and administration)

  • Preferred knowledge of Cloud

Networking

  • Understanding of the OSI model and related concepts

  • Knowledge of networking concepts including VIPs, NAT, DNS

  • Knowledge of container specific networking concepts such as CNI

  • Knowledge of networking tools (ping, tracert, tracemon, tcpdump, etc.)

  • Understanding of load balancing, geo-redundancy, CDN and VPN technologies preferred

  • Understanding of the OSI model and related concepts

Microsoft Azure Platform (Preferred)

  • Microsoft Azure architecture and its components (Fabric, Compute, Storage)

  • Knowledge of Microsoft Azure Platform services

  • Azure Platform development and deployment concepts

  • Familiarity with development: tools, language, process, methods, troubleshooting

Language Qualification

  • Japanese Language: fluent in reading, writing and speaking

  • English Language: confident in reading and writing; moderate spoken English skills

Experience with VMWare products or NetApp products is preferred.

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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