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Amazon Sr. Program Manager, Japan Consumer Innovation in Tokyo, Japan

Description

At Amazon, we are working to be the most customer-centric company on Earth. To get there, we need exceptionally talented and driven people. If you would like to help us build the place to find and buy anything online, this is your chance. The Japan Consumer Innovation (JCI) Retail Scaling Team is seeking a Product Manager who contributes to our mission of developing retail scaling capabilities. The Retail Scaling Team, as the name suggests, actively innovates on how to efficiently scale Amazon JP's business through building and influencing tech, science, and product roadmaps. This role brings together business skills, empirical data, science/tech collaboration, stakeholder engagement, and external technology into learning about Amazon operations, product, and programs that increase and maximize our Retail business's efficiency. It's a unique opportunity to get broad exposure to Amazon Retail leadership and Tech partners of JP/worldwide. If you love a challenge and have a passion to transform Amazon JP retail scaling capabilities, we want to hear from you.

Key job responsibilities

  • Develop products and solutions essential to develop JP Retail capabilities, partnering with Retail Leadership teams, business SMEs and tech/science teams.

  • Lead and manage programs/products that improve Amazon's operational efficiency, which contributes to reduction of Amazon’s cost to serve

  • Identify business challenges/needs via deep-dives and propose future directions and necessary solutions to JP Retail Leadership for their alignment.

  • Define short-term and long-term vision and launch / pilot new initiatives

  • Build mechanisms to track progress of programs and measure impact

  • Collaborate with Global partner teams to leverage existing global solutions + programs and develop / adapt new capabilities for JP Retail.

  • Interact with various stakeholders (e.g. business, tech, data, legal, finance, etc.) at multiple levels to define and launch programs

  • Identify challenges and needs to evolve job scope and team mandate

A day in the life

  • Check in with Ops and Retail partners to obtain status updates and any roadblocks their vendors are facing for any operational performance metric

  • Dive deep with data analysis to identify root causes of any road blocks or issues, and offer action items to help bring to resolution

  • Sync with product team managing supplier performance dashboard to stay on track for launch in JP

  • Update stakeholders regularly on ongoing initiatives and new programs, utilization data from existing and newly created reporting mechanisms

About the team

Our Vision: Creating the Best Experiences for Customers, Vendors, and Employees.

To realize this vision, we bring together expertise in product development, program management, data analysis, engineering, and science capabilities. Through this collaborative, cross-functional approach, we are empowered to invent "Think Big" solutions that tackle our most complex scaling challenges.

Ultimately, our ambition is to increase meaningful engagement from both customers and vendors by consistently delivering innovative experiences. By putting the needs of our diverse stakeholders first, we aim to become the premier destination for exceptional customer service, vendor partnerships, and employee opportunities.

Japan Consumer Innovationの社員インタビューはこちら

Employee Interview for Japan Consumer Innovation

We are open to hiring candidates to work out of one of the following locations:

Tokyo, 13, JPN

Basic Qualifications

  • 7+ years of program management, project management, or relevant experience

  • Strong written and spoken communication skills in both English and Japanese

Preferred Qualifications

  • Experience defining and executing program requirements

Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

https://www.amazon.jobs/en/landing_pages/passivesmoking

就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

https://www.amazon.jobs/jp/landing_pages/passivesmoking

The salary information can be provided individually prior to the 1st interview

賃金に関する条件は、１次面接の前に個別にご案内することができます

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