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Job Information

Unity Technologies Senior Technical Trainer in Tokyo, Japan

Tokyo, Japan

Senior Technical Trainer

Location

Tokyo, Japan

Department

Customer Experience

Requisition ID

JOBREQ-2413241

Role description

The opportunity

As a Senior Technical Trainer on our Professional Training team at Unity, you will play a pivotal role in empowering our customers and partners by enhancing their product knowledge and technical skills. Your expertise will help them achieve proficiency across diverse learning formats, ensuring their success with our solutions.

In this role, you'll have the opportunity to lead training for professional-level audiences, becoming a go-to authority in delivering impactful technical education. You'll shape and elevate our training materials while also supporting our Unity Certified Instructor network. Through your efforts, you'll inspire and educate learners in various professional environments, helping to drive excellence in everything we do.

Fluency in Japanese and a deep understanding of Japanese business culture are essential for this role. As a Senior Technical Trainer, you will engage directly with Japanese customers across various industries, tailoring your approach to meet their unique needs and expectations. Your experience working with Japanese clients will be invaluable as you navigate cultural nuances and build strong relationships, ensuring the delivery of relevant, effective training that resonates with local professionals.

As a Senior Technical Trainer, your effectiveness will be evaluated based on a mix of qualitative and quantitative metrics, reflecting your impact on both learner outcomes and program success.

Quantitative Metrics:

Learner Satisfaction Scores: Achieving high feedback ratings from course participants, based on post-training surveys.

Certification Rates: The percentage of learners who pass certification exams or achieve competency benchmarks after completing your training. This will be subject to the requirements of each unique customer engagement and project.

Customer Retention and Engagement: Supporting improved retention and continued engagement with Unity’s products as a result of your training efforts. This will be subject to the long-term strategy of alignment of training and engagement metrics.

Qualitative Metrics:

Training Quality and Content Improvement: Your ability to continuously refine and update training materials, ensuring content stays relevant and impactful.

Stakeholder Feedback: Positive feedback from internal teams, partners, and customers on your training delivery and collaboration.

Mentorship and Leadership: Effectiveness in supporting and mentoring other trainers, especially those within the Unity Certified Instructor program.

Cultural Adaptability: Your ability to customize and deliver training programs that meet the needs of diverse, global audiences, with special attention to Japanese business culture and market requirements.

What you'll be doing

  • Ensure all training is delivered effectively and meets Unity standards to achieve positive customer feedback. There will be a mix of virtual and face-to-face delivery with some travel required

  • Grow and support the development of training plans and materials, while identifying key training requirements based on market needs

  • Contribute to the development of course outlines and training scenarios to meet customer needs across industries using Unity

  • Ensure content is ready for instructor-led delivery and perform occasional content maintenance in collaboration with the production team

  • Keep up to date with all areas of Unity product development, features, and future roadmap

What we're looking for

  • Experience in delivering technical training in Unity to professional learners

  • Experience in using Unity in a production environment

  • Training course development and delivery experience for professional audiences

  • Unity Certified at the Professional level (Programmer or 3D Artist)

  • Excellent communication and presentation skills

You might also have

  • Experience in game development outside of Unity and developing, debugging, and optimizing video game projects

  • Experience in C# or RT3D development outside of games, such as interactive entertainment, creative application development, or other areas

  • Other related industry experience working with complex 3D modeling software and development project pipelines across various platforms

Additional information

  • Relocation support is not available for this position.

  • International relocation support is not available for this position.

  • Work visa/immigration sponsorship is not available for this position.

Life at Unity

Unity [NYSE: U] is the world's leading platform of tools for creators to build and grow real-time games, apps, and experiences across multiple platforms. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.

As of the fourth quarter of 2023, more than 69% of the top 1,000 mobile games are made with Unity as derived from a blended number of the top 1,000 games in the Google Play Store and iOS App Store. In 2023, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form (https://docs.google.com/forms/d/e/1FAIpQLSdrbRLG1N-apH1eahQ622Gypo-rmiAB6LLTP1UsSWQNu7omxQ/viewform) to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect (https://unity.com/legal/global-data-privacy-notice-to-prospects) and Applicant (https://unity.com/de/legal/global-data-privacy-notice-to-applicants) Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com .

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