Job Information
Amazon Senior Marketing Manager, Amazon Hub Delivery in Tokyo, Japan
Description
At Amazon, we are working to be the most Customer-centric company on earth. A customer experience that we are constantly looking to take to a new level is how we fulfill and deliver customers' orders. We are doing so by building a world class last mile operation capable of exceeding the expectations of our customers by ensuring that their orders are delivered as quickly, accurately, and cost effectively as possible.
Amazon Hub allows local small businesses to partner with Amazon to provide flexible and cost-effective delivery service to delight customers globally. This is an emerging Amazon Logistics (AMZL) delivery channel, and is on an exponential growth trajectory globally.
Hub Delivery Team in Japan is looking for a Senior Marketing Manager to drive marketing driven partner acquisition program through standardization and mechanisms across a matrix organization and diverse international team. This individual will work with cross-functional leaders to gain alignment on common practices, policies, and prioritization across various central teams including product, marketing, network planning and quality as well as stakeholder teams such as ops integration, finance, risk and more.
Key job responsibilities
Marketing, Partner Experience and Acquisition: This individual will own the Online and Physical Marketing strategy for JP in close collaboration with global Marketing teams. Additionally work with local stakeholders to understand the unique needs of the region and translating them into business requirements. The individual will be responsible for building justification around JP initiatives on the WW marketing roadmap and advocating for prioritization of marketing and partner acquisition initiatives therein. Partner experience and marketing will also work hand in hand in order to build the necessary brand and marketing communication to develop our partner base. This will require full understanding of what are our partner experience is built on understand end to end on what engagement activities have on program branding. Keep track of such action items and monitor key performance indicators. Successfully doing so will lead to building a strong funnel of incoming leads, good on-boarding experience and to build long lasting partnership with our partners.
The work environment is diverse and may require working with people from different background and language skills, of both Japanese and English languages. Successful candidate not only is able to manipulate these two languages well, but approach this work through truly diverse mindset and is capable of overcoming language/cultural challenges through a strong personal skills.
A day in the life
Daily the individual will be checking on partner acquisition, marketing campaign performance, the incoming leads, and how the partner experience KPIs are trending.
We also anticipate this role to work closely with the Field OTR team who are execution team of the partner acquisition and experiences to build action trackers.
Work closely with operation to identify issues impacting marketing activities, and drive improvements together with global Marketing and Partner experience POCs. Identify program challenges that can be solved by process/tech implementation, and work with Business Intelligence Teams and Analytics team to understand acquisition metrics, increase visibility of the business needs to support business strategy.
About the team
The Hub Delivery program is part of Amazon's fast growing and always evolving delivery program. We partner with customer obsessed small business owners who then deliver to Amazon customers. Our partners raise the bar for the delivery experience, in some of the most complex last mile scenarios! Today, we are building the Hub network in Egypt, Japan, Mexico, Spain and the US, while planning for global reach!
More Information (Japanese Only)
・Department: Last Mile(AMZL) (https://www.amazon.co.jp/b?node=5637343051)
・Job:Other (https://www.amazon.co.jp/b?node=5609910051)
・Location:Tokyo Office (https://www.amazon.co.jp/b?node=5589794051)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. For individuals with disabilities who would like to request for support, please visit https://www.amazon.jobs/en/disability/jp.
We are open to hiring candidates to work out of one of the following locations:
Tokyo, 13, JPN
Basic Qualifications
5+ years of developing and managing acquisition marketing or channel programs experience
6+ years of professional non-internship marketing experience
Experience using data and metrics to drive improvements
Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
Experience building, executing and scaling cross-functional marketing programs
Experience developing and executing campaigns across a multitude of timezones and languages
Bachelor's degree
Business level of English and Japanese
Preferred Qualifications
Experience driving direction and alignment with large cross-functional teams and agency partners
Experience designing and executing joint marketing plans with strategic alliance partners with global footprint
Excited about working in a diverse group and contributing to an inclusive culture
Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:
https://www.amazon.jobs/en/landing_pages/passivesmoking
就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。
https://www.amazon.jobs/jp/landing_pages/passivesmoking
The salary information can be provided individually prior to the 1st interview
賃金に関する条件は、１次面接の前に個別にご案内することができます