Job Information
Kuehne+Nagel National Key Account Manager, Automotive in Tokyo, Japan
As a Key Account Manager at Kuehne+Nagel, we believe your plus shapes our future. Your plus is the sum of your expertise, your background and your unique set of skillsets creating growth and value to the evolving market of logistics. Join a highly successful sales team with one of the world’s leading logistics providers based in Tokyo as part of our growing, international network.
Your Role
Our Key Account Managers are strategic consultants with the ultimate responsibility to understand our customers’ needs and requirements in proposing solutions that add value and build long lasting partnerships. In this role, you will be based in Tokyo and your customers will be automotive companies.
Your Responsibilities
To negotiate contracts + manage assigned accounts in accordance with agreed targets, goals + our guidelines.
To design dedicated solutions for assigned clients, ensuring value is created in the process.
To ensure compliance with sales management processes, providing accurate + timely updates in the customer relationship management (CRM) + sales systems.
To proactively monitor monthly performance against defined targets, intervening promptly in case of deviations.
To create + maintain account plan(s) based on the key account planning process, including sign off on the overall strategy.
To effectively hand over + transition new business to operations, ensuring customer requirements are met + commitments delivered.
To establish sustainable partnerships with assigned customers by conducting regular business review sessions, including looking into processes for continuous improvement + innovation.
To represent us as an industry expert + build external network relations with senior management in customer organization.
Your Skills and Experiences
Successfully completed an academic degree, ideally with a focus on logistics
Strong leadership skills to drive key account initiatives across geographies and to establish a strong sense of direction and identity for the team
In-depth knowledge of the automotive sector or of similar fast-paced and dynamic industries
High customer orientation and strong communication skills for building collaborative and trusting relationships with key influencers within the customer organization as well as within Kuehne + Nagel
Strategic mindset in proactively developing effective, long-term solutions for our customers, incorporating latest industry trends, and delivering continuous improvement
Willingness to nurture team engagement in building a strong global community of colleagues and customers that collaborate for mutual success
Good Reasons to Join
At Kuehne + Nagel, you can utilize and refine your relationship management skills and specialized business acumen as part of a committed and dynamic sales team. We offer extensive trainings and education for professional development, competitive remuneration, and ample opportunity to engage, collaborate and lead with a truly global network. Our employees particularly appreciate the high degree of creative freedom, the fluid transfer of responsibility and international career exposure. Success comes with the people who make it possible, which is why we do our best to take you on board for the long term. Together, we will win the future!
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.