Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Amazon Support Engineering Manager, Sort Tech Support in Tempe, Arizona

Description

The Sort Tech Team is looking for a passionate, results-oriented, operationally focused engineering support manager to support the fast evolving and expanding Sort Tech organization. The role encompasses managing a support engineering team that is providing support for multiple teams, products, and platforms. The support team contributes towards engineering development support (root cause analysis, code fixes), Customer support self-service (Tools development) and business decision making support (data mining, report generation, scripting). The Support Engineering team comprises of world class engineers with technical skills blending systems and software engineering.

We are looking for a technical manager with experience managing software engineering support team or equivalent and a track record of driving projects to improve software development/business/customer service support-related processes and the technical support experience. A successful candidate will be an experienced technical manager who is willing to take on a challenging space, has a metrics focus, has customer focus and ability to lead multi-functional teams and loves a fast-paced environment. If you fit the profile we would love to talk to you.

Responsibilities include direct management of a team of 6+ support engineers, process and service improvements, monitor and improve day-to-day operational efficiency, planning, some project management for software within the team, enhancing and maintaining a best-of-class engineering team, and management of resources across teams. The role also involves driving smaller scope development projects and building custom tools.

We are open to hiring candidates to work out of one of the following locations:

Tempe, AZ, USA

Basic Qualifications

Bachelor’s degree in Computer Science, Engineering or related technical discipline

  • 8+ years of Software/Systems Engineering experience

  • 5+ years of experience in hiring, building, and supervising high performance teams.


  • An understanding of programming/scripting (Java or C++, Perl, Python or shell scripting)

  • In-depth understanding of monitoring and reporting support metrics

  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to executives and non-technical leaders.

  • Knowledge on AWS services and fundamentals.

  • Excellent stakeholder management skills.

Preferred Qualifications

Strong metrics and a focus on operational excellence.

  • The ability to hire and develop great people

  • The ability to handle multiple competing priorities in a fast-paced environment

  • Technical aptitude to quickly grasp complex technical issues and communicate directly with technical teams.

  • A proven track record of taking ownership and driving results on technical projects.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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