Wells Fargo Control Senior Associate - Personal Lending in Tempe, Arizona
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.
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Wells Fargo’s Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it’s buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services.
The Consumer Lending team partners with other businesses across Wells Fargo to create and deliver transformational experiences that help customers gain access to credit. The vision for the Consumer Lending business is to leverage technology and data to make it simple for customers to easily access credit when and where they need it. Consumer Lending serves customers across the country through our distribution network of more than 5,300 retail banking branches and Home Lending offices, as well as online and digital channels.
Responsible for implementing process and control functions that support the Personal Loan business, which includes but not limited:
Developing, implementing, and monitoring risk-based programs to identify, assess and mitigate any compliance and operational risk that arises from inadequate or failed internal processes, people, systems or external events, while maintaining a balance between risk mitigation and operational efficiency.
Consulting with the business to assess issues, identifying root cause, developing controls and corrective action plans to mitigate risk and issue reoccurrence.
Providing operational risk and control expertise for projects and initiatives.
Evaluating the adequacy and effectiveness of policies, procedures, processes, systems and internal controls; analyzing business and/or system changes to determine impact, identifies and assesses operational risk issues and assigns risk ratings consistent with established policy standards.
Providing frequent written and verbal communication to senior leaders to create awareness and understanding of the risks and controls pertaining to new business and change management initiatives. Providing transparency into identified risks and unfavorable ratings or barriers to new initiatives. Credibly challenging information provided to ensure all risks and controls are captured and clearly understood.
Completing proactive risk and control assessment and readiness activities.
Monitoring risk and performance measures in appropriate functional governance routines and escalating, as needed, into risk committee routines.
Ensuring business partners effectively understand and implement new regulations and policy requirements though participation in change management routines.
Provide subject matter expertise as needed, for enterprise testing, internal audits and external examinations.
- 5+ years of experience in risk management or 5+ years of financial services industry experience, of which 3+ years must include direct experience in risk management
Experience reviewing testing strategies and methodologies; evaluating the adequacy and effectiveness of policies, procedures, processes, initiatives, products and internal controls; and identifying issues resulting from internal and/or external compliance examinations
Experience testing policy and procedures/control testing
Process design or improvement experience
Ability to articulate complex concepts in a clear manner
Ability to identify and evaluate exposures and potential risks
Ability to identify risk factors and ensure enactment of appropriate controls
Ability to interact with all levels of an organization
Advanced Microsoft Office skills
Excellent verbal, written, and interpersonal communication skills
Outstanding problem solving and decision making skills
Strong analytical skills with high attention to detail and accuracy
Knowledge and understanding of Shared Risk Platform (SHRP) such as reporting and issue management
Experience determining the root cause of identified issues
Other Desired Qualifications
Proven experience with control evaluation, design, and performance
Strong business control and operational risk experience
Knowledge and understanding of lending: regulations, compliance, policies, process, and procedures
Ability to successfully partner with Personal Lending management and Legal, Compliance and other risk areas to provide independent credible analyses and challenge practices and methodologies where necessary
Ability to manage large complex cross-matrix organization that includes multiple products, systems of record and support partners
Extensive knowledge and understanding of banking products, processes and services
Experience with business process, risk and control documentation
Experience with resolving issues that arise from control gaps/deficiencies found within business processes
Experience in conducting risk assessments and providing credible challenge in assessing the adequacy of business processes and controls
Ability to identify and evaluate trends, isolate root causes, and provide swift/thorough resolution
Experience in monitoring and validating operational risk arising from inadequate or failed internal processes, people, systems, or external events
Experience in developing reporting associated with risk programs
- Ability to travel up to 5% of the time
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women.
Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.
Company: Wells Fargo
Req Number: 5604755-5
Updated: 2021-10-19 13:16:22.367 UTC