Job Description Technician, QA - (18300184) Description Job Title: QA Technician FLSA Status: Non-Exempt Position Summary: This job will support complaint investigation for ICU manufactured-marketed Medical Devices. This position will catalog returned products with the registered complaint, photograph devices “as received”, decontaminate used devices, and document initial visual assessment in complaint database. Position will work directly with Quality Engineers to aide in the investigation process. Essential Duties & Responsibilities Must be willing to work with used, therefore contaminated medical devices. Ensures proper documentation and registration of returned complaint devices. Ability to write effective reports on initial investigation of returned devices Basic trouble shooting and root cause analysis Ability to effectively and professionally communicate with internal and external customers (as required). Ability to perform basic product testing (i.e. leak tests, flow tests, basic measurements) Work closely with and take direction from Quality Engineers to aid in the investigation process of returned devices Follow cGMP Must be detail oriented and highly organized Other duties as assigned Knowledge, Skills & Qualifications Ability to read product specifications and test procedures cGMP knowledge Basic math skills Microsoft Office and computer knowledge (Trackwise experience a plus) Strong verbal and written communication skills Education and Experience HS Diploma Minimum of 2+ Years in a quality technician function working with Medical Devices Minimum Qualifications · Must be at least 18 years of age · Must pass pre-employment drug screen and background check Travel Requirements · Typically requires travel less than 5% of the time Physical Requirements and Work Environment · Must be able to lift up to 30lbs and work on feet 80% of the day. · Must be able to work in a demanding fast paced environment in which priorities and instruction can shift daily. · Must be able to work in a controlled laboratory environment. · Work schedule hours may change based on returned product quantities or shifting priorities We are an Equal Employment Opportunity Employer, Female-Minority-Veterans-Disabled-Sexual Orientation-Gender Identity. ICU Medical, Inc. encourages individuals with disabilities to apply for positions of interest. If you need accommodations to complete the application process, please contact Human Resources at 949-366.3578. Primary Location : US-UT-Salt Lake City Schedule : Full-time Shift : Day Job Travel : No