Robert Half International ECommerce Customer Service Representative in Tarzana, California
OfficeTeam is partnering with a stable ecommerce company in the San Fernando Valley, CA area in identifying a high skilled ECommerce Customer Service Representative. The ECommerce Customer Service Representative must possess an enthusiastic proactive approach to developing existing customer accounts. The ECommerce Customer Service Representative requires exceptional customer focus and the willingness to take the customer experience to the next level.
Please APPLY only if you are local to the San Fernando Valley. Resumes need to be sent to email@example.com in Word format.
Responsibilities will include:
• Managing a portfolio of customer accounts
• Handling customer queries and offering excellent levels of customer service
• Processing sales orders and credits
• Recording and maintaining customer information through Excel
• Using a Customer Relationship Management (CRM) system to proactively contact customers
• Understanding/ Researching regional trends, utilizing internal reports and external sources
• At least 1 year of previous Customer Service experience
• Proficient in Microsoft Office
• Strong interpersonal skills
• Bachelor's degree in Communications, Psychology, or related field preferred.
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
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Salary: $15.00 - $19.00 / Hourly
Location: Tarzana, CA
Date Posted: September 15, 2020
Employment Type: Temporary
Job Reference: 00480-9502689055
Staffing Area: Office u0026 Administrative