Citigroup PMO - Strategy & Communication (VP) - Citi Private Bank (CPB) Technology in Tampa, Florida
The position is based in Jersey City reporting to the CPB O&T – Global PMO Head
The position will be individual contributor role working with PMO team across CPB team globally
As part of large, geographically distributed team(s), PMO Lead Analyst will manage stakeholders across multiple functional areas
The position requires strong interpersonal, communication & analytical skills in order to engage, negotiate & prioritize the actions during the complex & multi-faced situations to pursue the best outcome for CPB
Subject Matter Expert – PMO, Portfolio Management, Program Management, Project Management, SDLC tools & processes
Execution – Apply the SME knowledge towards the CPB’s strategic goals to pursue & drive them to the closure
Leadership – Lead PMOs, Program Managers and Projects Managers towards the standard tools & processes
Influence – Engage stakeholders and guide them towards the respective goals completion
Quality – Oversee efforts to improve the delivery quality. Also ensure KPIs and Status reporting is accurate
Prioritization – Help prioritize during the various scope or resources or schedule situations
Cooperation – Facilitate cross-organizational collaboration across various teams
Flexibility – Encourage creative and innovation solution adoption
Training – Mentor PMOs, Program Managers and Project Managers towards the required skills to help improve their performance
An expert in 3Ps – Portfolio, Program and Project Management along with PMO knowledge around setting up and guiding large teams on standard tools and processes around IT projects SDLC
Through understanding of various SDLCs – Agile – Scrum & Kanban, Iterative, Waterfall
Experience in using PPM (Project Portfolio Management) tools (E.g. Clarity PPM, Citi’s PTS), Agile delivery tools (E.g. JIRA) and collaborative tools (E.g. Confluence)
Good know-how of the technical & functional aspects of the tech projects delivery to work with the various Tech stakeholders at varied level during the SDLC
Experience in global IT organization setup working across multiple functional areas and teams
Excellent execution focused attitude to see through organization vision & strategic goals are commonly shared, understood and met using various execution strategy actions
Excellent in engaging with various tech & business stakeholders at varied level to align them towards the common objectives
Experience as strategy & communication expert in creating presentations for senior stakeholders consumption
Excellent in managing & mitigating the risks, issues, dependencies and assumptions throughout the various stages of programs & projects
Excellent in defining and tracking the business benefits getting delivered via. various tech projects’ deliverables
Excellent understanding of budget management – programs & projects budget forecast, forecast v/s actual tracking and relevant adjustments
Excellent in defining and generating various KPIs / metrics, its measures and reporting
Excellent communication, interpersonal and presentation skills
Strong analytics and problem solving skills in complex multi-faced conflicting situations
Ability to perform vendor and contracts management related actions
Ability to take on the work with minimum guidance and lead as own initiatives
Ability to work under pressure and manage conflicting priorities
Flexible and adaptable
Experience as MS excel functionalities (macros, vlookups etc.) to traverse through various data / information and summarize it for better consumption and allowing it to take required decisions
Experience in the financial services industry - global IT team setup
Bachelor’s degree (in science, computers, information technology or engineering)
15+ years of total experience in large IT organizations preferably in financial services industry
6+ years of experience as PMO or Program Manager in large IT organizations preferably in financial services industry
Preferred professional certifications: PMI – Portfolio Management Professional, PMI – Program Management Professional, Agile – Scaled Agile Framework, Any PMO related professional learning
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Family Group:
Technology Project Management
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