Job Information
Bluestone Physician Services Complex Care Manager, RN, SW, MSW, or LPN (Hybrid) in Tampa, Florida
Bluestone Physician Services’ unique, robust model of care goes beyond primary care services. Our model is tailored to patients living with multiple chronic conditions and disabilities. Bluestone recognizes that patients need a customized approach to care that is preventative, proactive and includes all members of the care team .
Bluestone has locations in Minnesota, Wisconsin, Florida and uses a mobile clinic approach to provide care to patients within Assisted Living, Memory Care, and Group Home Facilities
At Bluestone, our employees are our most valuable asset. We know our success is only possible through the hard work and dedication of each of our employees.
Bluestone has been named to the Star Tribune's Top Workplace list for the 11th year in a row and has also achieved Top Workplace USA 2021-2024, as well as a Tampa Bay Times Top Workplace since 2022!
Position Overview:
Join our team as a Complex Care Manager where you will coordinate acute and post-acute stays and discharges for Bluestone patients in value-based care arrangements. In this role, you will build strong, collaborative relationships with hospital and post-acute providers to ensure patients receive appropriate care and placement throughout their stay. You will partner with Bluestone medical providers, clinical assistants, and care coordinators throughout patient stays to ensure the best communication and quality care possible. The position allows for great work-life balance, with approximately 70% remote and 30% of the time allowing you to meet team members as well as facilitate in person meetings with our community partners in and around the North West Tampa areas.
Responsibilities:
Collaborate with hospitals, rehabs, and SNFs to manage patient’s inpatient stay and desired discharge plan
Manage patient arrangements for stays and discharges
Communicate effectively with internal and external stakeholders in order to promote Bluestone’s mission and maintain patient health
Help reduce unnecessary visits to the emergency departments as to acute settings with the goal of reducing utilization and unnecessary costs
Work to increase coordination of care for a vastly complex geriatric population
Use your partnerships to improve collaboration among acute and post-acute settings
Assure patients are receiving the right care, at the right place, and the right time
Be an expert in community resources that allow for patients to age at home
Proactively engage with providers to identify high risk patients
Qualifications:
Education/Certification/Experience
Registered Nurse, Social Worker, or LPN with 4-year degree or commensurate experience
3-5 years of experience in value-based care, population health, case management, care coordination and/or discharge planning highly preferred
Valid driver’s license required
Knowledge/Skills/Abilities
Ability to work independently
Strong customer service, relationship building, and communication skills
Strong technical skills and experience with EHRs preferred
Demonstrated compatibility with Bluestone’s mission and operating philosophies
Ability to occasionally travel throughout the market area as needed
Demonstrated ability to read, write, speak, and understand the English language
Bluestone Benefits:
Health Insurance
Dental Insurance
Vision Materials Insurance
Company paid Life Insurance
Company paid Short and Long-term Disability
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Retirement plan with 4% matching contributions
Nine paid (non-working) holidays
Three weeks (15 Days) Paid Time Off (PTO)
Mileage reimbursement program for field employees
Company sponsored cell phone, laptop
Regular business hours
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