Job Information
Wabtec Corporation Field Service Engineer ,Electronics -Warranty & Revenue in Tamil Nadu, India
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at: http://www.WabtecCorp.com .
It’s not just about your career… or your job title…it’s about who you are and the impact you are going to make on the world. Do you want to go into uncharted waters…do things that haven’t been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry.
The key aims of the role are,
Planning and Implementation of all the retrofits/maintenance & overhauling of products at Customer site
Secure product performances by monitoring and implementing the containment actions, troubleshooting etc .
Having regular meeting with customer for the product performance and getting it sign-off on periodic basis as per the contractual requirements
Improve Customer response time
Cost Effectiveness by improving efficiency during warranty intervention, preventive and corrective maintenance, overhauling
Main tasks
Deliver warranty services from delivery of the product to the end of warranty period
Support during the commissioning of the Product/System on train and Locomotive
Execute all Field scheduled operations (retrofit, overhaul, maintenance etc.) in order to meet FT objectives and Customer requirements
Provide support to Engineering & Quality team for effective problem solving
Ensure availability and use of special tools for Warranty & Customer support
Ensure availability of Spares for 0km and Warranty service and efficiently manage site inventory required for maintenance and overhaul
Ensure feedback of field experience at all stages to improve reliability of the products
Challenge Customer’s claim and establish authenticity of customer warranty claim
Responsible of EHS (Environment, Health and Safety) organization & deployment
Participate actively in QRQC (Quick Response Quality Control) process & Failure Reporting Analysis & Corrective Action System (FRACAS)
Periodic reporting of the open points of Customer and follow ups till the action is closed.
Should have good academic background in electrical/electronics. Qualification should be Degree or Diploma in Electronics Engineering. He Should have the minimum experience of 4-6 years of working as Service engineer
Should have good technical understanding of electrical and pneumatic circuits. Relevant rolling stock experience is preferable
Should have very good communication skill in English and Hindi/Regional language
Flexible attitude to work in changing environment
Presentation skills
Ready to travel frequently
Strong analytical skills
IT literate and fully conversant with all Microsoft office applications
Customer oriented
Wabtec Corporation is committed to taking on the world’s toughest challenges. In order to fulfill that commitment we rely on a culture of leadership, diversity and inclusiveness. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We believe in hiring talented people of varied backgrounds, experiences and styles…people like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.