Job Information
WTW eepoint Product Project Manager in Taguig, Philippines
The Role
As a Project Manager, you will play a key role in our eepoint global support network by supporting the product team in managing various eepoint releases, documentation needs, adoption processes, and assist with overall eepoint product planning and management initiatives. You will have the opportunity to grow your project management, system, quality assurance and training knowledge, as well as your business acumen.
Other responsibilities include:
Manage small patch deployments.
Facilitate the adoption of new technology.
Plan and oversee the rollout of product features.
Assist in client specific feature adoption.
Provide support to client teams by answering questions and troubleshooting issues.
Assist the development and management of overall product plans across initiatives.
Help prepare and maintain release notes for various software releases.
Plan and execute test plans for eepoint and ESS version specific releases.
Oversee the creation and maintenance of specifications documentation.
Develop and manage regression test plans for software supported by the eepoint team,
including eepoint, ESS, State Tax Tool, ESS Dashboard, Command Center, and
Document Manager.
Work with eepoint L&D leaders in coordinating end-user training and preparing training
documentation.
Act as a champion of the eepoint product. Develop a trusted analyst relationship with
developers and product manager through effective communication and efficient and
clear requirements and testing.
The Requirements
Experience with systems, including interaction of data, software, administration outputs, and processes
Strong project management skills
Demonstrate time management and project organizational skills
Detail oriented
Strong interpersonal and management skills
Strong communication skills required, both verbal and written, including ability to create and maintain documentation
Strong organizational abilities and flexibility to work in a performance driven environment
Strong analytical, integrative and problem solving skills
Sense of accountability, owning one’s work and taking pride in it
Demonstrate commitment to quality and continuous improvement
Desire to learn, accept new challenges, train others and have fun
As a team player with a good sense of humor, you communicate and work effectively in English within a multi-skilled and multi-geography technical team
Bachelor’s degree
Proficient in Microsoft Office products, including Excel and Word
Ability to work extended hours as needed
Work schedule: EMEA or US hours
WTW is an Equal Opportunity Employer