Job Information
PORTS AMERICA SHARED SERVICES, INC. IT Systems Admin in Tacoma, Washington
Description The System Administrator supports IT operations at Husky Terminal. The duties of the System Administrator are wide-ranging and ever-expanding as technology advances. This role will work closely with operations and various IT staff to ensure day-to-day incidents are quickly resolved. The position will require onsite and remote troubleshooting with the ability to work independently with minimal supervision and as part of an IT team. The ideal person must have a strong passion for technology and the experience with the fast-paced industrial environment. Quick Facts Compensation: $84,700 to $122,000, depending on experience Working hours: Full-time, salary, on-site Reports to: Manager, IT Services Industry: Marine Terminal Container Operations Job Functions: Information Technology Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Serve as a technical resource on Windows server systems hardware and software and its effective application at Husky Terminal Install and configure new Windows server hardware, software, peripherals, and services in accordance with current IT standards; manage, and configure Active Directory infrastructure Accountable for configuring Window server operating systems Maintain, grant, and revoke user and groups access to data/files/applications Create/Onboard new users and vendors accounts Create and maintains network shared folder, shared printer, and group policy objectives Monitor and review system logs, detect and troubleshoot problems Install, manage, and maintain anti-virus software Assist with troubleshooting and problem resolution in Windows server and associated systems Manage O365 Exchange storage and mailbox databases Update, work and close tickets in IT ticketing system Mentor and act as a point of escalation to Help Desk team Install, configure, maintain, upgrade, and manage enterprise applications Manage, monitor, maintain, and troubleshoot all storage equipment and related services Assist in storage backups, data retention and migration, and related user community services Assists users with software, hardware, connectivity, and related issues; provides training on new or modified equipment Ensures system operates in line with specifications by monitoring equipment functions Monitors the assigned network, ensuring optimal function and minimal downtime Ensures networks are protected from physical harm, viruses, unauthorized users, and damage to data by developing and monitoring security procedures or collaborating with network security staff Drafts checklists, processes, and knowledge bases for help desk and other support staff Maintain and troubleshoot all local IT components specific to the business, including PCs, Printers, TOS, GOS, OCR, GPS, RFID, LTE, etc. Maintain all local IT infrastructure including switches, routers, servers, wired/wireless infrastructure, VOIP hardware, custom hardware solutions, etc. Remotely manage Microsoft based systems Maintain and resolve issues on LAN/WAN/WWAN, VoIP phones, AV system connections Communicate efficiently and effectively with vendors, customers, and users Ability to support 24 X 7 terminal operations Attend required safety trainings and meetings; follow all safety and health guidelines, standards, practices, policies, and procedures; and actively participate in the Husky's Emergency Preparedness program and activities Position Requirements The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Edu