Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
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  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
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  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Job Information

Aaron's Inc Customer Accounts Advisor in Tacoma, Washington

The salary range for this role is $17.00 to $18.00. This position is also eligible for incentive pay based on performance.

Customer Account Advisor

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

  • Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.

  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone

  • Sell customers on the benefits of timely lease agreement renewal payments

  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals

  • Assist with merchandise returns and guest deliveries as directed by management

  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned

  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily

  • Load, secure and protect product in company vehicle

  • Safely operate company vehicle

  • Assist the Sales Team as needed

  • Any reasonable duties requested by management

Requirements

  • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.

  • Must meet DOT requirements to obtain certification in required states (United States)

  • Ability to work schedule of hours varying from 8 am to 9 pm

  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

  • Two years of retail/customer service experience preferred

  • High School diploma or equivalent preferred

  • Excellent interpersonal and communication skills

  • High energy with the ability to effectively perform all functions of the store and multitasking effectively

  • Proper telephone etiquette

  • Uphold the Aaron’s Brand and protect company assets

  • Maintain a professional appearance

  • Proficient computer skills

Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

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