Job Information
Pacific Lutheran University Admission Counselor in Tacoma, Washington
Work Schedule:
Full-time; Monday-Friday, 8am-5pm. Extensive travel, evening and weekend work are required. Must be available and willing to work non-traditional hours as needed.
General Description:
The Admission Counselor is responsible for the outreach and recruitment of prospective students. The position is strongly focused on providing excellent follow-through, customer service, and communicating the educational opportunities available at Pacific Lutheran University. The Admission Counselor is specifically responsible for meeting individual recruitment goals and for contributing to the overall recruiting goals of the admission team and office. Reports to the Associate Director of Admission.
Essential Functions and Responsibilities:
- Articulate the university message to prospective students, families, high school counselors, community college personnel, alumni, pastors, and community members.
- Communicate with and counsel prospective students throughout the recruitment and application process, including extensive correspondence via phone and email.
- Generate and review admission applications.
- Manage recruitment territories and assist members of the Admission staff with a variety of recruitment and yield events.
- Represent the university at a variety of functions including college fairs, high school visits, receptions and community events.
- Plan and implement 6-12 weeks of travel in the fall and 2-3 weeks of travel in the spring.
- Manage selected student recruitment programs and special projects as assigned by the Director of Recruitment.
- Provide financial aid counseling and advising.
- Perform other duties as assigned.
Knowledge, Skills, and Abilities:
- Knowledge of and commitment to diversity, equity, and inclusion.
- Sound appreciation for the values of a comprehensive liberal arts education. A strong commitment to PLU's goals and mission.
- Sensitivity to the concerns and needs of diverse student populations.
- Ability to work well under pressure.
- Ability to work independently and as part of a team.
- Ability to follow through consistently on inquiries, requests, and suggestions.
- Ability to resolve problems and to develop relevant alternatives and recommendations.
- Ability to communicate effectively both verbally and in writing.
- Ability to establish positive public relations for the university.
- Ability to interact effectively with a wide variety of people.
- Ability to form strong coalitions with internal and external constituencies.
- Flexibility to work evenings, weekends, and to travel.
Required Qualifications:
- Bachelor's degree.
- Valid driver's license (Must have had a valid driver's license for at least 2 years).
- Finalist applicants must satisfactorily complete pre-employment background checks, including a driving abstract check, and pass PLU's internal Driver's Certification Training.
Preferred Qualifications:
- Spanish language proficiency preferred.
Work Conditions:
Physical Requirements:
- Some lifting and carrying of boxes and supplies up to 50 lbs. unassisted.
Other Information:
PLU is a small, private university where caring means more than kindness and consideration --- it means a bold commitment to expanding well-being, opportunity, and justice. Because PLU is a community committed to the creation and advancement of knowledge through diversity and inclusion, the university actively recruits a diverse faculty, staff, and student body. PLU is an equal opportunity