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Job Information

RELX INC Relationship Manager in Sydney, Australia

Job Purpose:

The Relationship Manager is responsible for proactively managing existing customers, building and nurturing relationships within a defined territory. The portfolio consists of 100 small to mid-sized clients in NSW, SA, Perth.

The role will be tasked with upselling variety of LexisNexis products, identifying opportunities to grow accounts, increasing portfolio value via new solutions and securing longer-term agreements, and driving customer retention.

This is a permanent full-time role based in either Sydney, Brisbane or Perth with the possibility of combined home/office-based arrangements to have flexible work-life balance.

Responsibilities:

  • Achieve Target - Grow existing accounts with existing and new products that add value to the customer an increase revenue

  • Relationship Management - Establish meaningful relationship with all customers in the territory virtually and in person

  • Territory Plan - Develop an annual territory strategic plan for all customers in designated territory

  • Opportunity Management - Manage progress of the opportunity through the sale stages (Prospect, Connect, Discover, Develop, Propose, Contract, Close)

  • Product Knowledge - Solid understanding of customer and market trends relevant to your customers industry.

  • Reporting - Provide customer insights and customer analysis as required.

    Requirements:

  • Degree qualified with strong relationship management/account management experience ideally within legal / SAAS / software services sales industries.

  • Demonstrated experience using solution and consultative selling approaches.

  • B2B selling experience to value of $100K plus.

  • Territory and stakeholder management at executive level with the ability to nurture relationships at a strategic level.

  • Excellent communication (https://www.roberthalf.com.au/career-advice/career-development/communication-skills) and conflict resolution skills and proven ability to negotiate.

  • Ability to write complex correspondence and proposals.

  • Experience with design and implementation of business development strategy.

  • Strong numeracy skills, sales reporting and CRM management with proficiency in MS Excel.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous Wellbeing initiatives, Paid Parental leaves, Volunteering leaves, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

  • Optical Assistance

  • Life assurance and income protection

  • Option to buy additional Annual Leave days

  • Employee Assistance Program

  • Referral Bonus

  • Flexible working arrangements

  • Benefits for you and your family

  • Access to learning and development resources

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

Please note you must be legally authorised to work in Australia to be considered for this role.

To learn more about opportunities with LexisNexis or RELX Global, join us here:

https://www.lexisnexis.com.au/en

https://www.relx.com/careers/join-us

We are looking to fill this role as soon as possible – apply now to be considered.

Thank you for your interest.

LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

Please read our Candidate Privacy Policy (https://www.relx.com/careers/join-us/privacy) .

RELX is a global provider of information and analytics for professional and business customers across industries.

We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

In short, we enable our customers to make better decisions, get better results and be more productive.

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