IHG Assistant Manager, Front Office - InterContinental Sydney Double Bay in Sydney, Australia

Assistant Manager, Front Office - InterContinental Sydney Double Bay

Job Number EMEAA04731

Hotel Brand: InterContinental Hotels

Europe, Middle East, Asia & Africa - Australia - New South Wales - Sydney


About us

At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That's where you come in. When you're part of the InterContinental Hotels & Resorts brand you're more than just a job title. At InterContinental Hotels and Resorts we look for people who are charming, sophisticated and internationally minded; people who do all they can to exceed guest expectations. Join us as an Assistant Manager, Front Office at InterContinental Sydney Double Bay. You'll have ambition, talent and obviously, some key skills. Because, for this vital role, we're looking for someone who will be involved in all pertinent matters affecting guest service and hotel operations to ensure guests receive prompt attention and personal recognition throughout the hotel. You'll play a key role in the business and respond to guest needs and issues as they arise; supervise, direct and support Reception, Concierge, Guest Relations and Reservations teams during peak periods. You will assist Guest Relations in greeting, rooming, and sending off VIP guests and work closely with all departments to ensure the brand standards are delivered. You will conduct daily departmental briefings and provide input for regular Front Office meetings, in addition taking on projects to help drive the guest and employee metrics.

Your day to day

You'll have demonstrated leadership experience in a similar role or you're a strong Supervisor ready to take the next step! You'll have high attention to detail and be driven to achieve desired results through the key performance indicators associated with guest and colleague satisfaction. In return for your hard work, you can look forward to a highly competitive salary and benefits package including hotel discounts worldwide. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow. And because the InterContinental Hotels & Resorts brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world. So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com