Job Information
Topgolf Hospitality Manager - Golf Services in Surrey, United Kingdom
Job Responsibilities
Supervise and lead the golf services team, including training and scheduling.
Manage reservations, venue operations, and guest inquiries.
Ensure the cleanliness, maintenance, and organization of retail areas.
Execute events, tournaments, and promotions to enhance guest experiences.
Uphold operating procedures and service and safety standards, especially guest satisfaction.
Resolve guest concerns promptly to maintain a high level of customer satisfaction.
Critical Skills & Experience Requirements
Prior experience in golf course management or related hospitality roles.
Strong leadership and team management skills to guide and motivate staff.
Exceptional customer service and communication abilities to create a welcoming environment.
Proficiency in reservation software and basic computer skills.
What We're Looking For
Prior experience in restaurant, hotel or leisure management experience
Management experience in a high-volume environment is desired
Management experience in a corporate hospitality environment is desired
Excellent communication, time management and organization skills
In return we offer
33 days leave (inclusive of bank holidays)
Flexible working hours
Continuous professional development in a fast-growing company
Food and Beverage discounts
Discounted use of Topgolf, extending to friends and family
Salary Range £25,820- £27,820+ up to 10% bonus
You will be required to provide a valid Proof of Right to Work in the UK. This can be a valid Passport OR Birth Certificate along with your National Insurance Documentation (both must be present) OR another form of valid right to work documentation'.
As applicable you must have a minimum of 6 months work eligibility available on the right to work documentation that you provide.