Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

Wawa, Inc. Customer Service Associate in United States

Job Description

Job Title: Customer Service Associate

Location: Field

Department: Store Operations

Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day.

Principal Duties:

  • Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner. Utilize the GREAT customer service and customer recovery model to ensure customer engagement.

  • Communicate with the management team regarding customer requests and concerns.

  • Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Maintain proper cash levels in register drawer and change machines. Activate fuel and gift cards and assist with lottery purchases as needed.

  • Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol.

  • Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles.

  • Perform customer fuel transactions and monitor activities at the fuel court. Stop fuel pumps if necessary.

  • Prepare all made to order food and/or beverages according to recipe or customer specifications.

  • Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ensure coffee thermals are filled and working properly.

  • Ensure the proper execution of assigned foodservice and beverage programs and procedures.

  • Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills.

  • Follow proper coding procedures. Check expiration codes, face and inspect all items. Pull expired items, document and discard.

  • Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawa’s policy manual, training materials and other publications.

  • Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).

  • Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards.

  • Complete other tasks as assigned by store management.

Essential Functions:

  • Ability to work well individually as well as in a team environment

  • Good communication skills

  • Excellent customer service skills

  • Ability to learn FSRA process and procedures and demonstrate on a daily basis

  • Ability to work overtime as needed

  • Ability to multi-task in fast paced environment

  • Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures

  • Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly

  • Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing

  • Must be able to lift and carry up to 35 lbs

  • Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment.

  • Must be at least 16 years old

  • Must have reliable transportation

  • Must wear slip resistant shoes at all times

  • Must be able to tolerate exposure to cleaning products

Basic Qualifications:

  • Pursuit of or high school diploma or equivalent, preferred

  • Prior food service and/or customer service experience preferred

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.

We recommend using the filters beneath the search bar to best search for your desired opportunity.

  • Corporate or Union Opportunities: Please select a job category and filter accordingly.

  • Store Operations Opportunities: Please use the distance and location filter to view opportunities near you.

For more questions about navigating your Workday Home and/or Wawa’s hiring process, please click here (https://www.wawa.com/careers/applicant-help) .

Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of “Fulfilling Lives, Every Day,” for our customers, communities and each other.

Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. In our journey to achieve “boundless convenience,” Wawa offers its own brand of elevated customer service that’s achieved through continued food service innovation, new store growth and digital experiences. Whether you join us as a part-time associate, store leader or corporate associate, you’ll be a part of a team that has a shared mission to put our core values first in everything we do.

We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team.

For Technical Issues please email: recruitingsupport@wawa.com .

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