Job Information
Cisco Technical Solutions Architect, North|ThousandEyes in Stockholm, Sweden
Job role location: Denmark or Sweden
Who We Are
The name ThousandEyes was born from two big ideas: the power to see things not ordinarily possible and the ability to collect insights from a multitude of vantage points. As organisations rely more on cloud services and the Internet, the network has become a black box they can't understand. Our Internet and cloud intelligence platform delivers the only collectively powered view of the Internet, cloud and SaaS platforms, helping enterprises and service providers work together to identify problems before it impacts revenue, damages brand reputation, or halts employee productivity.
In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.
About the Role
We are looking for an outstanding Technical Solutions Architect to join our team of super heroes supporting the Northern European territory. You will have the opportunity to be the customer interface of ThousandEyes within region. You will work closely with the enterprise sales team presenting ThousandEyes in prospective business opportunities; be instrumental in working with prospects during trials and highlight business value; educate prospects, customers and the Cisco sales team on the technology & integration and how it applies to industry trends and business initiatives.
You Will
Be located in either Stockholm, Gothenburg or Copenhagen
Support the technical sales process being part of a specialist organization
Supporting larger sales motions within Cisco
Helping Sales team qualify opportunity with ThousandEyes
Demonstrate solution to showcase capabilities and use-cases
Build and maintain a technical and trusted advisor relationship with Cisco SE communities
Support customers & partners during solution evaluation
Define scope and define solution deployments
Translate technical capabilities into business value & outcomes for customers
Participate as a member of the SE community and Technical Solution Architect teams
Participate on weekly team meetings
Participate in quarter business review sales meetings
Present technical topics and successful wins
Enable the Cisco Sellers and SE communities
Proactively share knowledge and experience with the teams
Being a go to person when it relates to ThousandEyes technical questions & support in the region
Understand competitive landscape
Collaborate with Marketing
Support trade shows and networking events
Contribute to blog and social media posts
Suggest and contribute to white-papers and case-studies
Collaborate with Product Management and Engineering
Provide solution feedback from first-hand use and customer interaction
Provide solution suggestions and improvements to drive solution strategy
Participate, drive and provide feedback on internal and external solution beta programs
Collaborate and Coordinate with Customer Success in providing a comprehensive hand off to effectively support post-sales activities with the customers
Mandatory Requirements
Min. 5 years of working experience
Excellent presentation, communication, and problem-solving skills
Strong understanding of application and network protocols (e.g., HTTP, DNS, TCP/IP, BGP)
Knowledge of application and network infrastructures
Knowledge of SaaS, IaaS, PaaS and SeCaaS
Experience with application and network performance analysis solutions
Experience with packet analysis of network and application protocols
Experience with scripting languages (e.g., Python, Perl, Javascript)
proven ability and consistent track record in a Technical Sales or related profession
A degree in Electrical Engineering, Computer Science or related field
Fluent in English and Swedish or Danish written and oral, other European languages is a plus
Driver license
Travel required as applicable within Nordic region (ca. 30-40%)
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.
We Are Cisco
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here’s how we do it.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re "old" (30 years strong!) and only about hardware, but we’re also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!
But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break, and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That's cool.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.