Job Information
Dunkin' Cake Decorator in Statesville, North Carolina
Essential Cake Decorator functions include, but are not limited to:
Prepare and decorate cake products according to customer specifications and all applicable standards and procedures. for special orders and walk-in customers.
Properly and safely operate and maintain cake equipment while following all health and safety standards.
Maintain an adequate inventory of decorated cakes at all times, including back-up cakes during holidays, national promotions and other peak cake occasions.
Keep display freezer full at all times to the proper level with a variety of cakes attractively displayed.
Conducts sampling and actively sells products
Take and fill customer cake orders on the phone and in person in a professional and timely manner.
Be pleasant and alert to our customer needs.
Work as a “team” member to assure constant and consistent quality, service, cleanliness and value to each customer.
Clean work area, organize and stock needed items.
Stock and execute proper rotation of products.
Keep cake production area and equipment clean and sanitary.
Inform immediate supervisor promptly of all problems or unusual matters of significance.
Perform other duties and responsibilities as requested by management staff.
Communicate all significant issues, both positive and negative, with management staff.
Additional Responsibilities:
Assist in the success of the restaurant by ensuring guest satisfaction through adhering to standards for quality, value, service and cleanliness.
Maintain a positive working relationship with all restaurant employees and customers to foster and promote a cooperative and pleasant working climate.
Communicate all significant issues, both positive and negative, with management staff.
Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.
Qualifications and the Interview Process
Cake decorator’s certification is strongly preferred.
Exceptional decorating skills including gel, icing, air brush, decorating kits, edible images, floral designs, and licensed character designs
You will be asked to provide examples of your previous cakes you have made, so please have your portfolio available and updated.
You will be asked to decorate cakes as part of the interview process.
Coordination skills to follow instructions and duplicate drawings and letters from printed images.
Must practice established food-handling procedures to meet any local health regulations.
Must be able to perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
Must be able to stand for long periods of time.
Must be able to work in and out of different temperature ranges.
Must be able to lift up to 50 pounds.