Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.
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Charles IT Desktop Support Specialist in Stamford, Connecticut

Be a part of CT's finest and best places to work! We are a thriving IT company experiencing rapid expansion and are proud to be listed among the Inc 5000's fastest-growing companies. Additionally, we have been honored as one of MSP's Top 501 and recognized as one of Marcum's Top Tech 40. Join us today!

About Us: Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These are the core values of Charles IT. We can achieve these values because of our team, which makes us one of the most successful IT companies of its kind in the region. And because of our team, we offer a level of dedication to our employees rarely found anywhere else. To prove it we encourage learning, professional development, and team member input, all in a comfortable family-friendly culture.

Due to growth, we are currently seeking to add a Desktop Support Specialist to our exceptional team. You will be responsible for managing the activities and responsibilities of our service team, determining and executing key priorities for our management team, and ensuring that support is provided to customers at agreed levels. You will need to be outgoing, customer service-focused, extremely organized and detail-oriented, and able to operate quickly and efficiently in a fast-paced environment. You will also need to have a strong technical background focused on systems administration.

What Do We Do?

Create real relationships and raving fans by implementing and supporting cutting-edge technology.

Responsibilities

  • Provide first-level support and troubleshooting to diagnose and resolve technical issues for end users

  • Perform remote desktop, user, network, and basic server support

  • Remote assistance to end users for desktop and network issues

  • Basic application and endpoint troubleshooting

  • Perform occasional on-site support and desktop deployment projects for customers

  • Administration of Active Directory users, for account lockouts and password resets

  • New user Creations and Decommissions

  • Email and Connectivity administration for mobile devices

  • Support of Microsoft-related technologies: Windows 10, Office 365, Office Suites

  • Desktop Imaging and end-user computer replacements

  • First-level triage of critical alerts like disk space, server down and site down alerts

  • Remediation of Phishing attacks and compromised credential events

  • Configure, install, and support various devices like desktops and printers

  • Liaise with third-party vendors and other IT personnel for problem-resolution

  • Improve customer service, perception, and satisfaction

  • Communicate to Customers: keep them informed of progress, notify them of impending changes or agreed outages, etc.

  • Document internal processes and procedures related to duties and responsibilities

  • Maintain strong client system documentation to include system reviews and recommendations

  • Maintain daily documentation by entering time, expenses, and all work as service tickets in ConnectWise

  • Work through a daily schedule in ConnectWise that has been established through the dispatch process

Requirements

  • High School Diploma

  • 1 year of experience in the IT field required

  • Experience with ConnectWise, Cisco, Meraki, Datto, VMware, and Office 365 platforms a plus

  • Superior communication skills required

  • Ability to multi-task and function collaboratively as a member of a fast-paced, client-orientated team

  • Enthusiastic and dedicated to the challenges of a growing company and client base

  • Excellent follow-through to see tasks through completion

  • Self-starter with the ability to perform independently with little or no supervision

  • High level of organization; strong attention to detail

  • Successful passing of a background check

  • A current, valid US driver's license is required

Benefits

Charles IT offers a competitive benefit program including Medical, Dental, Vision, Life, Disability, Paid Holidays, PTO, 401K, and bonuses. In addition, we offer free dry cleaning, a fully stocked break room, Friday team lunches, paid trainings, team-building outings every quarter, professional development and so much more!

Charles IT does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

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