Centene Corporation Organizational Change Manager in St. Louis, Missouri
Gather information from senior leadership to understand changes to processes, systems and technologies. Analyze the impact to employees and create change management strategies and plans to manage the people side of change
Design and implement actionable organizational change management plans including communication plans, training and coaching plans, sponsor roadmaps, and resistance management plans
Develop and apply a set of targeted, actionable OCM plans, including communication plan, coaching plan, sponsor roadmap, resistance management plan and training plans ensuring alignment to the department’s objectives
Drive planning and execution of communication plans to all levels of organization to ensure support, awareness and engagement with change initiatives
Monitor communication flows to reduce misinformation, analyze feedback, measure effectiveness, and report progress to senior leadership
Create and manage metric tracking systems to measure utilization and adoption
Identify and manage resistance by evaluating potential enhancements to technology, training plans, or communication plans and resources. Recommend and implement corrective action plans
Conduct readiness assessments, evaluate results, and present findings to stakeholders
Collaborate with project plans to integrate change management activities within project teams and support project implementation
Direct implementation of large, cross-functional organizational change management initiatives. Collaborate with senior management to identify and implement varied projects, programs and plans that support achievement of business unit and enterprise goals.
Bachelor’s degree in Business Administration or related field or equivalent experience. Master’s degree preferred. 3 years of change management experience. In-depth knowledge of Change Management operations, policies, procedures, standards and existing technology and systems environments. Project and program management experience.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
TITLE: Organizational Change Manager
LOCATION: St. Louis, Missouri
COMPANY: Corporate & Professional services
POSITION TYPE: Both