SONESTA INTERNATIONAL HOTELS CORPORATION Fitness Reception Agent- Part Time R-0008012 in St. Louis, Missouri

Job Description Summary Sante Receptionist will greet and direct members, guests and staff as they enter the gym and provide control of the front door location. This position will provide assistance to members' requests along with inquiries about gym operations and policies as well as perform various administrative duties as directed by the Gym General Manager or Operations Supervisor. Job DescriptionEnthusiastically greets each members and guests promptly using the proper greeting for time of day to create a friendly positive entrance and departure to and from the gym.Provides security and control to the front door and retail area of the facility.Personally checks each member into the gym using the proper check-in procedures.Monitor check-ins to identify delinquent accounts and notifies Gym Operations Supervisor.Register all guests into the gym using proper registration procedures.Ensures that guests and appointments are directed to the appropriate fitness consultant in a prompt, professional manner.Answers phone by the third ring in a professional and courteous manner and uses proper phone greeting techniques.Addresses callers requests and/or takes appropriate messages noting callers name.Registers all telephone inquiries in the script pad and in the Master Production Binder and transfers the call to the appropriate Fitness Consultants.Responsible for following up on telephone inquiries to ensure that the appointment was booked properly.Responds immediately to member requests, inquiries and concerns.Maintain neat appearance and wear proper uniform attire with nametag while on duty.Distributes keys, towels and other materials as needed.Reserves time/makes appointments for special classes or other activities sponsored by the gym.Processes retail and concession sales.Attends all staff meetings as directed.Cleans and maintains the front desk area according to Company standards.Responsible for gym walk-thru as designated in walk-thru log.Follow proper opening and closing procedures as instructed in the FDA training manual.Logs all maintenance concerns that are reported.Follows and reports any safety concerns.Notifies management of gym incidents that requires incident reports.Works when scheduled and adheres to company attendance policies.Performs other reasonable work assignments as directed by the Gym General Manager and/or Operations Supervisor to include but not limited to light cleaning and picking up of weights. Additional Job Description Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Health Benefits (Health and Dental Insurance)401(k) Retirement PlanVacationSonesta Hotels and Other Outlets DiscountsPaid HolidaysSick DaysEducational AssistanceEmployee Recognition ProgramsNewborn and Adopted Child LeaveSpousal and Domestic Partner LeaveLife InsuranceShort Term DisabilityLong term DisabilityEmployee Referral ProgramCredit UnionDirect DepositEmployee Activities and Events Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered. VEVRAA Federal ContractorRequest Priority Protected Veteran ReferralsEOE -Veteran /Disabled/Minority/AA/F/M/SO