Student Veterans of America Jobs

Welcome to SVA’s jobs portal, your one-stop shop for finding the most up to date source of employment opportunities. We have partnered with the National Labor Exchange to provide you this information. You may be looking for part-time employment to supplement your income while you are in school. You might be looking for an internship to add experience to your resume. And you may be completing your training ready to start a new career. This site has all of those types of jobs.

Here are a few things you should know:
  • This site is mobile friendly. You do not need a log-in or password to access information.
  • Jobs on this site are original and unduplicated and come from three sources: the Federal government, state workforce agency job banks, and corporate career websites. All jobs are vetted to ensure there are no scams, training schemes, or phishing.
  • The site is refreshed daily to remove out-of-date content.
  • The newest jobs are listed first, so use the search features to match your interests. You can look for jobs in a specific geographical location, by title or keyword, or you can use the military crosswalk. You may want to do something different from your military career, but you undoubtedly have skills from that occupation that match to a civilian job.

Job Information

DIAGNOSTICA STAGO, INC. Field Support Engineer - FIELD002889-00001 in St. Louis, Missouri

Ideal candidates for this position will be located in the Greater St. Louis area.

Essential Duties and Responsibilities:

  • Provides Curative/Emergency Service, Preventive Maintenance, Updates (TBs), at customer's facility
  • For all primary assigned analyzers FSE is responsible for tracking, scheduling and completion of all preventative maintenance and updates (TBs) due.
  • Installs instruments at customer's facility, sales demos, product shows, etc, to ensure full functionality according to Diagnostica Stago specifications.
  • Provides onsite and remote support to all Stago Digital Products. Includes installation and initial configuration of Coag.One, and various Middleware/Instrumentation configurations.
  • Develop Stago Digital Product knowledge and understanding in order to aid/support Stagos Digital Product Sales and Marketing initiatives and strategies
  • Documents and records information considered a part of the repair record, to include work orders, analyzer information, update information, etc. which must be completed in accordance with SOP timelines and regulatory agencies
  • Analyzes, reviews and inspects findings to determine source of problem via telephone and/or on-site. Performs troubleshooting to repair, replace necessary parts, or other corrective action to ensure optimal operation on analyzers per SOP.
  • Coordinates problem resolution within Field Support Group and other personnel to expedite repairs. Minimize down time and drive Customer Satisfaction.
  • Adheres to all company policies and procedures.
  • Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
  • Demonstrate proper operations to end users.
  • Responsible for effective management of company resources and equipment such as parts, tools, trunk stock, etc.
  • Escalate all open or reoccurring issues in a timely manner for prompt resolution per SOP.
  • Review regional service contract metrics in order to drive customer contract renewal growth among primary accounts.
  • Special projects as assigned by RFSM.
  • Drive high level customer satisfaction through the successful completion of field service related duties and responsibilities.
  • Provides technical assistance/ troubleshooting as required.
  • Fosters teamwork by supporting all necessary Stago departments in the goal of improving internal cooperation and customer satisfaction.

Education and Requirements:

  • High School or (GED) required. Associates Degree or Certificate from Technical School a plus. Bachelors from 4 year college or university preferred.
  • 3 years related experience troubleshooting and repairing diagnostic equipment or operating related equipment required.
  • Valid Driver's License.
  • Ability to travel outside of designated territory, if needed. Up to 75% overnight travel may be required depending on territory. Occasional weekend/holiday on-call coverage for the region. Ability to travel by common air carrier, or rental car as needed.

Skills:

  • To perform this job successfully, an individual should have knowledge of Database and Internet software; Windows 10/7, NT, XP and DOS.

This job requires the individual to be fully vaccinated against COVID-19, absent a legally required accommodation, as determined by customer requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compe sation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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