Job Information
New Castle Hotels & Resorts Banquet Server in St. Louis, Missouri
Position: Banquet Server
Location: St. Louis, MO
Banquet ServerYou like making people smile, have a welcoming nature and like a fast paced work environment. Serving is in your blood and seeing people eating a good meal and/or celebrating a special event at your hotel makes you happy. As the Banquet Server you will: Be a BEO Expert -- understanding your BEO so you can set up and break down each event safely and efficiently. In your role you may also be assisting with the setup and break down of the buffet or other food service stations/equipment. Be a Friendly Face - arriving at work on time to get the banquet and your side work station set up and ready to go, keeping all clean and attractive throughout the function. As the event ends you may be asked to assist with cleaning duties -- floors, tables, buffet stations, etc. Be a Host as well as a Server -- pouring water, keeping the guests place settings/tables crisp, upselling wines, making helpful suggestions, answering questions, remembering names, offering a friendly smile -- it is all part of the job. Be a Food Professional -- understanding the food and beverage you are serving so you know what you are speaking about (especially when it comes to ingredients/allergies); offer prompt, excellent service to create a wonderful experience for the guest; handle cash/credit accurately and timely as needed. Be a Safety & Security Agent -- following your hotel's established safety and security policies & procedures. Anticipate problems and ask for management assistant as needed. ServSafe certificate/alcohol training is required for banquet serving staff.