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Job Information

Boyd Gaming SURVEILLANCE SHIFT MGR in St. Charles, Missouri

What would I be doing?

To protect the assets of ACSC and direct the day to day operation of an assigned shift and Team Members.

Responsibilities

  • Adhere to established department and property policies and procedures as well as gaming regulations, local, state and federal laws.

  • Notify the appropriate supervisors and the MGC upon the detection and taping of cheating, theft, embezzlement or other illegal activities

  • Supervise and direct assigned shift operations and ensure activities and job duties are being performed.

  • Maintains a positive attitude at all times, supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino, Inc

  • Knowledge of all departmental policies and procedures, internal controls and all parts of the Missouri Gaming Commission (MGC) Act. Reports any deviations to the Director.

  • Coordinate Team Member schedules, breaks and PTO to ensure staffing is in compliance with MGC regulations.

  • Advises Observers performance, activities and development to the Surveillance Manager and Director.

  • Coach, monitor, and develop Team members for improved performance

  • Performs verbal and written Team Member coaching.

  • Issues timely performance evaluations on subordinates and offers guidelines and resources to achieve goals

  • Keeps Director informed of all pertinent information regarding the Surveillance department.

  • Provides assigned shift on the job training and conducts training classes as required.

  • Performs all duties required of Surveillance Observers.

  • Must maintain the strictest confidence of any and all confidential information disclosed by an Ameristar entity

  • Track Team Member’s attendance in accordance with approved attendance-tracking system

  • All other duties as assigned

What are we looking for?

  • Ability to sustain a high level of confidentiality and professionalism

  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues

  • Ability to work collaboratively and communicate effectively with Team Members at all levels of the organization.

  • Knowledgeable of all games that are legal in the state of Missouri.

  • Knowledgeable of all table games dealing procedures.

  • Working knowledge of video equipment and ability to operate the equipment.

  • Strong problem solving skills

  • Professional and investigative attitude

  • Excellent verbal and written business communication skills and strong time management skills

  • Fully competent in Microsoft Office

  • Must have good organization skills

  • Must be able to work flexible hours including evenings, weekends, holidays

  • Must have excellent visual acuity which is 20/20 or correctable to 20/20 and the ability to discern subtle color differences

  • Ability to maintain visual focus on various monitors for extended time periods

What would it be like to work at this property?

Overlooking the Missouri River, this 130,000 square-foot casino and AAA Four Diamond full-service luxury suite hotel is in historic St. Charles. With an architectural design derived from the historic wharf and train stations, Ameristar Casino Resort Spa St. Charles hints at the action inside. The streetscape continues the theme by following the design cues of St. Charles Port District complete with seven dining outlets, 12 bars, an entertainment venue, a full-service luxury day spa, indoor/outdoor pool, gift shop and 22,000 square-foot conference center.

Ameristar Casino St. Charles is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation.

Ameristar St. Charles

One Ameristar Blvd.

St. Charles, MO 63301

What would it be like to be a Boyd Gaming Team Member?

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Corporate Mission

We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.

Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.

Company Vision

Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.

From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.

We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.

Requisition ID 2024-48849

Property AMERISTAR CASINO ST. CHARLES

Category Security/Surveillance

Position Type Full-Time

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