Job Information
HCA Healthcare Emergency Services Manager - Midshift in Springfield, Tennessee
Description
Introduction
We are seeking an Emergency Services Manager (MidShift) with TriStar NorthCrest Medical Center to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and improvement of human life. Share your leadership skills and come make a difference with us!
Benefits
TriStar NorthCrest Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)
Note: Eligibility for benefits may vary by location.
We are seeking an Emergency Services Manager (MidShift) for our team to be an innovator. HCA Healthcare partners with Harvard Pilgrim Institute and the CDC to use our data from more than 26 million patient encounters each year to impact the industry. Come build your career with us!
Job Summary and Qualifications
The Emergency Services Manager functions as a clinical expert in Emergency Nursing. In conjunction with the Director, supervises and evaluates members of the Emergency Department team. Manages the Emergency Department by assuring that necessary supplies, instrumentation, and equipment is available and maintained. Knowledge, understanding, acceptance, and support of the philosophy, objectives, and policies of the emergency department and the institution as a whole are essential.
What you will do in this role:
You will be managing the Midshift which involves Night shift coverage and will be required to take Call.
In this role, you will help create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes. Ensure adherence to standards of care.
You will support efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost. Ensure a culture of accountability and transparency in the provision of care.
You will support the achievement of internal/external benchmarks, accreditations, and designations.
You will ensure compliance with all policies, procedures, and regulatory standards.
You ensure equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
Your role manages admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care.
You will facilitate effective interdisciplinary care coordination within and across departments. Ensure staff with appropriate clinical competencies are assigned to meet patient care needs.
You will manage nursing practice and unit operations. Monitor and evaluate the provision of nursing care in accordance with established policies/procedures to ensure patient and family needs are assessed and met.
You will provide leadership in attaining and sustaining an unparalleled patient experience. Instill accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
You will review various feedback mechanisms and helps identify opportunities to improve customer/patient satisfaction. Support the development and implementation of strategies to elevate the patient experience.
You role leverages various feedback mechanisms to benchmark performance and identify opportunities to improve patient satisfaction.
You will ensure compliance with evidence-based practices that enhance patient experience and customer service.
You will collaborate with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
You will support a patient-first philosophy and engages in service recovery when necessary.
You will lead in a way that inspires commitment to the vision/mission/values of the organization. Implement evidence-based employee engagement practices.
You will identify development opportunities or training needs of individual employees and teams. Provide coaching, feedback, and training to improve performance.
You will build a competitively superior organization through attracting, developing, engaging, and retaining talent. Ensure people with the right skills and motivations are in the right role, at the right time, to meet business needs.
You will assume responsibility for resolving and/or channeling employee grievances, disputes, or concerns according to appropriate procedures.
You will represent the organization positively within the community; participate in company-supported community/patient events and in-services.
You will manage staff scheduling. Maintain staffing in accordance with patient care needs and established productivity guidelines.
Your role manages operating expenses, including the utilization of supplies and equipment. Identifies cost reduction opportunities and implements actions to achieve savings.
What qualifications you will need:
Current RN license with an approved compact state.
Associates required, BSN preferred
Minimum of 1 year experience in emergency nursing required
Basic Cardiac Life Support
Advanced Cardiac Life Spt must be obtained within 90 days of employment start date
PALS Pediatric Adv Life Supt must be obtained within 90 days of employment start date
Nonviolent Crisis Intervention must be obtained within 90 days of employment start date
TNCC preferred
ENPC preferred
Customer service abilities including effective listening skills.
Critical thinking skills, decisive judgment, and the ability to work with minimal supervision in a fast-paced environment.
Previous management experience is desirable.
Basic knowledge of anatomy, physiology, pathophysiology.
Ability to assess the needs of patients from infancy to the elderly and modify care appropriately.
Ability to perform work that requires frequent standing, bending, reaching, squatting, kneeling, moving, lifting of patients and/or equipment up to 50 lbs.
TriStar NorthCrest Medical Center is a 109-bed acute care hospital in Springfield Tennessee that is dedicated to serving the healthcare needs of Robertson County and the surrounding areas. We offer a full array of services, including emergency care, orthopedics, cardiology, women's care and diagnostic imaging. Our Mission is to enhance community and patient wellness through the teamwork of skilled and compassionate employees and physicians.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
Join our family of over 180 hospitals and about 2,000 sites of care to drive excellence and raise the bar for our over 35 million annual patient encounters.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.